zonealarm internet security re-installation
Problem details:
customer recently purchased zonealarm internet security and it wouldn't update, gave her message saying she can't connect to server.
Solution details:
i uninstalled her zonealarm internet security and then i performed a fresh re-installation. i ran a virus scan to make sure the cause of the issue was not an infection and then performed and update and i set up an automatic virus scan schedule. executed by ray m.
this was continued from a previous session info as follows
customer name Madeleine
original paid session
Session ID:ST-5652265
Started:10/31/09, 07:20AM
Status:You Earn:$30.00
Product:Check Point ZoneAlarm
Service:PC Care for ZoneAlarm
Relevant Links:
Tags:
re-installation, ray m., virus scan update, automatic virus scan schedule
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