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wireless networking troubleshoot

wireless networking troubleshoot
Expert:
Rudy
Session Date:
09/01/11, 06:13PM
Product:
Wireless Networking
Problem details:
ustomer's name: Kathy phone number: session: 6825935 SPA: SS COD START TIME: 7:11 pm FINISH TIME: 8:09 pm issue: -customer needs laptop to be connected to home wireless network solution: -changed WPA-psk key to appropriate key and customer is now able to gain access to wireless network
Solution details:
ustomer's name: Kathy phone number: session: 6825935 SPA: SS COD START TIME: 7:11 pm FINISH TIME: 8:09 pm issue: -customer needs laptop to be connected to home wireless network solution: -changed WPA-psk key to appropriate key and customer is now able to gain access to wireless network
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Customer Ratings:
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Experience:
747 Cases 
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