Zone Alarm won't open with a virus
Problem details:
Kimberly is having issues with Zone Alarm. She can see it in her task bar, but cannot get it to open or function. Windows Defender has notified her of viruses but cannot remove all of them.
Solution details:
Kimberly told me that the issues started yesterday. I provided her with a detailed link on how she can fix the issue. She will contact me with any further questions or concerns.
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