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Unsolveable: Online W32 Virut Removal Service

Unsolveable: Online W32 Virut Removal Service
Expert:
Session Date:
04/24/09, 12:11PM
Product:
Virus and Spyware Removal
Problem details:
Online virut removal Service
Solution details:
Customer was infected with a recent strain of the W32 Virut Virus. This virus implants itself into every running process or .exe file on your computer. After a diligent attempt, it was determined that the only way to remove this strain of virus is to physically uninstall the affected hard drive, and install as a second drive in a known good PC and run the scans from there. Even then there is no guarantee of a fix without having to perform a repair install of the operating system, and re-installing any programs that failed to repair. Issue Resolved after further insructions were left with the customer. Thanks Axel, I hope to see you again soon.
Tags:
spyware, Removal, service, virus, online
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