Sesstin UP A NEW PRINTER (NETWORKED)
Problem details:
wants to add a printer to their existing home network
Solution details:
1) Contact customer and determine printer model and specifications
2) Determine if the printer needs to be connected to a print server, shared printer, or directly connected independent of a PC
3) Assist the customer in connecting the printer to their PC and installing necessary software
4) Via remote connection, configure the printer to be shared and accessible to any users on the home network.
5) Print test page from PC that houses the printer
6) Have the customer test the sharing settings by printing from another PC.
Tags:
printer networking, PRINTER SET UP, set up wireless printer, INSTALL PRINTER, wi fi printer
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