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SETTING UP A NEW PRINTER (LOCALLY)

SETTING UP A NEW PRINTER (LOCALLY)
Expert:
Matt Mylett
Session Date:
11/05/08, 11:17AM
Product:
Printers
Problem details:

Customer bought a new printer and need assistance installing it

Solution details:
: 1) Call customer determine printer model and specifications 2) Talk them though setting up and connecting the printer to the PC 3) Determine if the printer came with a software CD that needs to be installed. 4) Assist with installing the software, drivers and any other settings via remote connection 5) Print test page to verify successful installation
Tags:
PRINTER SET UP, INSTALL PRINTER
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Experience:
20 Cases 
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