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Router not connecting to the Internet

Router not connecting to the Internet
Expert:
Kyle
Session Date:
10/24/09, 07:04PM
Product:
Wireless Networking
Problem details:
Customer's router was not connecting to the internet.
Solution details:
I then first ran a virus scan and then gave the customer steps and instructions on how to reset and reinstall the software for the router.
Tags:
reinstalling, router, Internet
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Experience:
66 Cases 
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