Printing Issues
Problem details:
Customer was using a Windows XP computer, and had a Lexmark X1150 printer. Customer said that the blue was not printing properly, and had switched the cartridges. Also, print queue was not responding, even after restarting the printer.
Solution details:
Uninstalled the printer drivers. Removed the drivers, downloaded and installed the drivers from their website. Was able to successfully reinstall the drivers and have the printer working again.
Relevant Links:
Tags:
queue, cartridge, color cartridge, lexmark x1150, uninstallation, installation, print queue, not working, Removal, blue, uninstall, color, printer driver, not printing, Lexmark, removed, Printer, driver, x1150
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Ben Jen is not a SupportSpace certified expert therefore cannot provide support.
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