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Customer cannot print

Customer cannot print
Expert:
Larry B.
Session Date:
05/10/09, 02:16PM
Product:
Printers
Problem details:
Customer's printer makes a grinding sound when attempting to print.
Solution details:
I was able to help the customer solve the problem by walking them through the steps of removing a paper jam.
Tags:
Paper Jam, cannot print.
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Experience:
75 Cases 
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