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Customer Can't Connect to Internet - Wireless Conection

Customer Can't Connect to Internet - Wireless Conection
Expert:
Session Date:
12/04/09, 12:11PM
Product:
Wireless Network
Problem details:
Customer could not connect to the Internet on his laptop. Has a wireless connection.
Solution details:
Customer could not connect to the Internet. Had him reboot router. Found out a proxy was setup on Internet Explorer - had him disable it. He was then able to connect to the Internet.
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