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Ad-aware Troubleshooting

Ad-aware Troubleshooting
Expert:
Session Date:
04/23/09, 06:03AM
Product:
Lavasoft Ad-Aware
Problem details:
Customer needed help configuring Ad-aware AE and help configuring the application in general. Customer said that after the program stopped scanning. Customer was using a Windows XP computer.
Solution details:
Connected to the customer's computer. Inspected the current installation of the program. Removed the program and reinstalled it after determining it may be an error in the installation.
Relevant Links:
Tags:
install, remove, Ad-Aware, xp, ad-aware ae, Adaware, uninstallation, installation, software, Removal, ad-aware pro, uninstall, program, windows xp
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