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Ad-Aware won't Remove Cyber Security pop-up

Ad-Aware won't Remove Cyber Security pop-up
Expert:
Session Date:
Product:
Lavasoft Ad-Aware
Problem details:
Customer had Cyber Security rogue antivirus program that Ad-Aware couldn't remove
Solution details:
I was able to remove all variants of the virus, but the infection was worse than anticipated, and the system is left buggy. Customer will be assisted with a repair installation of Windows XP.
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