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Ad-Aware Problem

Ad-Aware Problem
Expert:
Session Date:
02/26/10, 11:00AM
Product:
Windows XP
Problem details:
Ad-Aware would not install, PC was infected and sluggish and in need of virus removal and a tune up.
Solution details:
Rolled back to a previous version of Ad-Aware, removed all traces of malware and potentially unwanted programs, repaired virus-related issues, and generally cleaned up and updated the operating system.
Tags:
ad-aware virus removal
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