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HP Printer Help
Read Other Problems and SolutionsBrother MFC 490CW Wireless ConfigurationMay 28, 2009
Configure users mfc 490CW PRINTER for wireless configuration with wireless scanning access
HP Printer Driver InstallationMay 04, 2009
Customer had an HP Laserjet P2015dn printer and had problems installing the drivers. Customer tried to install the drivers but the printer would not recognize the drivers.
USB Power Surge ErrorFebruary 10, 2009
"Power surge on hub port. Unplug USB device and press reset."
AOL Corrupted wont loadJanuary 26, 2009
AOL not starting solution as follows. System running Panda Security. Panda is blocking AOL from loading.
To allow files through the firewall, please do the following.
Double left click on the Panda head near your clock in the bottom right hand corner of your screen.
The Panda Status screen will load up
On the first option, Security Protection click on blue Settings option
From the list of options on the left hand side click on Firewall
Click on Settings under the Programs with Access to the Network
From the four buttons, click on Add program.
You will then need to add the files in the list provided by aol one at a time (copied bellow).
Copied from the AOL help pages:
An active firewall on your computer could restrict the AOL software from making a connection. If you have firewall software installed, please configure it to allow the AOL software to access the internet.
Visit Firewall Software for further information and instructions to configure your firewall.
For all firewall packages, the program files you should set to permit/allow are as follows:
1. waol.exe
2. aoltpspd.exe
3. AOLacsd.exe
4. AOLDial.exe
AOL 9.0 VR users should permit/allow the following files:
1. waol.exe
2. AOLacsd.exe and acsd.exe
3. AOLDialer.exe
4. aolwbspd.exe
5. AOLTray.exe
6. AOLMediaPlaybackControl.exe
This should allow you to access the internet using your AOL browser.
HP Photosmart c3100 Not PrintingJanuary 18, 2009
Client stated that his photosmart c3100 printer was not printing.
HP PCS 2410 Margin ErrorDecember 29, 2008
Customer reported that her HP PCS 2410 was printing margins incorrectly.
HP Photosmart D7460 Printing ErrorDecember 24, 2008
Customer has a HP Photosmart D7460 inkjet printer and was trying to print photos from a Windows XP computer.
HP All In One 5510 Printer Installation HelpDecember 19, 2008
Client had an older HP 5510 All in One printer and the CD would not work to install onto a new Vista computer
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