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Ben

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Certified Expert
Ben
United States, Kentucky
$30.00/express session
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Customers Ratings:
Overall:
Experience:
233 Cases 
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Recommended:
96% 4%
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I have a BS in computer science and I specialize in PC support and web development. For windows I have the most knowledge in XP and Vista but I am also familiar with 2000/2003/2008 Servers, 98, and 7. I am studying for the A+ certification.
Products:
Computer Support, Web Design and development, Check Point ZoneAlarm, Database, Hardware, Microsoft Office, Routers, Modem, Hubs and Switches, Windows, PC Support, Internet Support
Certifications:
B.Sc.(Union University, 2008)
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Languages:
English
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Services I Support:
Wireless Network Help

Wireless Network Help

Any problem or question related to your wireless network? Let an expert solve them for you. Install, Setup, Troubleshoot
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Price: $78.99
iPod, Zune and MP3 Help

iPod, Zune and MP3 Help

Need help with your iPod, Zune, or MP3 player? A Certified Expert can help you now.
Get live support now
Price: $41.99
PC Tune-Up (Basic)

PC Tune-Up (Basic)

Slow PC? Mysterious errors? A certified Expert can boost your PC performance now!
Get live support now
Price: $33.99
Microsoft Office Help

Microsoft Office Help

Having trouble with Microsoft Office? Our experts will help you with troubleshooting or training on Office. Whether you need to save time with Excel pivot tables or keep in touch with your customers using Word’s mail merge function, our expert can help.
Get live support now
Price: $49.99
Windows 7 Training

Windows 7 Training

New to Windows 7? Get up to speed on the major aspects of Windows 7 that are most important to you. Once you've chosen what interests you, our expert will guide you through key points and answer any questions you have. You will be able to chose the topic you like to cover or be presented with options
Get live support now
Price: $39.99
Data Backup Help

Data Backup Help

Need help ensuring your data is backed up? A Certified Expert can help you NOW.
Get live support now
Price: $53.99
Printer Help

Printer Help

Experiencing printer issues? Need a new printer installed?
We can help quickly setup and configure your new printer or get your old printer running again
Get live support now
Price: $54.99
iPhone Setup and Synchronizations with your PC

iPhone Setup and Synchronizations with your PC

We'll set up and synchronizing PC with your iPhone. Let an expert help you now.
Get live support now
Price: $41.99
Wireless Network Support

Wireless Network Support

Need help setting up your wireless network? Having problems with the connection? Our Certified Expert will help you install, troubleshoot and secure your wireless network. They can also help setup your home network to share files and printers across more than one PC. Your requirements will be reviewed and then the relevant devices of your network will be configured. Your network security will also be reviewed during the session, ensuring you have the best possible protection.
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Price: $79.99
iPod and MP3 Help

iPod and MP3 Help

Need help with your iPod, Zune, or other MP3 player? A Certified Expert can help you now.
Get live support now
Price: $49.99
Windows OS Support

Windows OS Support

Need help with Windows 7, Vista or XP? A Certified Expert can help you now! Let us troubleshoot your Windows woes and help transfer your data between computers. Our expert will help you move your documents, pictures, music, favourite bookmarks and email settings from your old computer.
Get live support now
Price: $69.99
Peripheral Devices Support

Peripheral Devices Support

Need help setting up your printer, handheld or other device? Our Certified Expert can help you now!
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Price: $49.99
PC Tune-Up (Advanced)

PC Tune-Up (Advanced)

Is your PC Slow? A Certified Expert will Speed up your PC NOW.
Get live support now
Price: $71.99
PC Tuneup

PC Tuneup

Slow PC? Mysterious errors? A Certified Expert can fix your PC now! This service will help you get maximum performance out of your computer. Our expert will evaluate your computer's performance and compare it with what it should be. The expert will then use a variety of techniques to improve the computer's speed.
Get live support now
Price: $39.99
PC Transfer

PC Transfer

Need help copying data and setting from your old PC to a new one? A Certified Expert can help you NOW.
Get live support now
Price: $41.99
Spybot - Search & Destroy Support

Spybot - Search & Destroy Support

Need Spybot Support for one home PC?
Get live support now
Price: $49.99
Microsoft Windows Support

Microsoft Windows Support

Microsoft Woes? Office, XP or Vista, we can help
Get live support now
Price: $69.99
Internet Security and Protection

Internet Security and Protection

Review and update your PC security plan; recommend additional steps to make your PC safer
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Price: $78.99
Internet and Email  - Setup and Advice

Internet and Email - Setup and Advice

Set up your Internet-based email account - any provider, any account!
Get live support now
Price: $39.99
File Recovery Service

File Recovery Service

Need help recovering lost data? A Certified Expert can help you NOW.
Get live support now
Price: $78.99
iPhone Setup and Troubleshooting

iPhone Setup and Troubleshooting

Let our Certified Expert setup and synchronize your iPhone with your PC.
Get live support now
Price: $39.99
Email Account Setup

Email Account Setup

Set up your email account and start sending emails in no time (Outlook, Outlook Express, Eudora, AOL, Yahoo, MSN, Google and any other mail clients).
Get live support now
Price: $65.99
03/11/2010 | PC Tuneup
thanks you made it easy to understand and do 
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03/09/2010 | PC Tuneup
Its kind of hard to rate, as I don't have much to compare him to.  I think everything went well though. 
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03/06/2010 | PC Tuneup
 
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03/04/2010 | Software
 
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03/04/2010 | Windows
Ben was very helpful. He shared a lot of his thoughts about XP, Vista, and Windows 7 which I appreciated. 
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03/02/2010 | Windows
This agent was very laid back and almost seemed like he was not with it, like he was stoned or soemthing. At times, I didn't know if I was suppose to be doing something or if he was. At one point, there was no communication for almost 2 minutes 
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03/02/2010 | PC Tuneup
 
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03/01/2010 | PC Tuneup
He even answered several questions after fixing several issues on my computer. 
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03/01/2010 | PC Tuneup
Hes was great 
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03/01/2010 | PC Tuneup
Ben did a good job 
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03/01/2010 | PC Tuneup
 
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02/28/2010 | PC Tuneup
 
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02/27/2010 | PC Tuneup
 
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02/27/2010 | PC Tuneup
Great Service! 
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02/26/2010 | Printers
Was very helpful in resolving a very difficult problem. 
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02/25/2010 | Microsoft Media Player
 
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02/23/2010 | PC Tuneup
 
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02/22/2010 | PC Tuneup
 
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02/22/2010 | PC Tuneup
Thank you for your help, it was greatly appreciated. Should I consider running "Tune-Up" continuously on my computer? 
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02/15/2010 | PC Tuneup
The only request I would have is an explination as to why my computer was run slowly and what I could do in the future to prevent it. 
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02/14/2010 | Google Apps
Very patient - certainly more than I would be with such a little annoying problem. 
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02/13/2010 | Wireless Network
solved my problem so I'm happy 
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02/13/2010 | PC Tuneup
Great job and kept me informed of what he was doing. Would hope to have him again if I need help. 
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02/09/2010 | PC Tuneup
ben was very professional and handled my pc tune up very fast and checked with me if i had any question. Great service will recommend service to friends. 
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02/08/2010 | PC Tuneup
This process is mind boggling for a computer challenged person such as myself. Whatever happened was painless, and Ben was quite helpfull. Thaks again 
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02/06/2010 | PC Tuneup
thanks Ben 
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02/05/2010 | PC Tuneup
I paid for this session with my original order. Do not charge me again, as you suggested, or I will refuse the extra charge. 
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01/19/2010 | Microsoft Outlook
 
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01/14/2010 | Microsoft Office
 
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01/13/2010 | PC Tuneup
Now....I still have to test out the computer to see how it works. Ben was very helpful by telling me what I should be doing/running coming forward to avoid future problems. With any luck, I'm back operating the way a computer should be! Thank you Ben, 
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01/13/2010 | PC Tuneup
Ben Was great! I do not know much about computers. He explained everything in layman's terms! 
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01/07/2010 | PC Tuneup
Very Patient...Thanks again 
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01/06/2010 | PC Tuneup
THANKS 
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01/04/2010 | PC Tuneup
 
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01/01/2010 | iPod and MP3
Ben is positively a great tech and was very efficient and pleasure to work with today. Thank you. Please pass on the kudos.... 
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12/30/2009 | PC Tuneup
 
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12/29/2009 | Windows 7
Took Ben only 15 minutes to fix what had been driving me crazy for a week! 
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12/28/2009 | PC Tuneup
thanks for the help! 
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12/28/2009 | iTunes
I was charged for the wrong service and the problem was unresolved.....Agent instructed me to request a refund 
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12/27/2009 | PC Tuneup
 
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12/23/2009 | PC Tuneup
It's something I've experinced for the first time and I have to admit that is terrific. Although I had to set up Windows Vista lately, I had some problems with my computer that refers to the speed of it. It was really slow, but now I find it a lot bette 
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12/19/2009 | PC Tuneup
Great 
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12/19/2009 | PC Tuneup
 
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12/17/2009 | PC Tuneup
Ben knows what he is doing!!!  He was so helpful and professional, an expert by far!  I will be coming back to him :) 
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12/16/2009 | PC Tuneup
 
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12/08/2009 | PC Tuneup
 
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12/02/2009 | Software
Very, very good. I appreciate for Ben's service a lot. Thank you very much again for your service and advices. Warm regards, Dina Roitbourd 
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11/23/2009 | PC Tuneup
 
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11/12/2009 | Software
Finally after 8 days of trying, I found someone who could help me. Thanks, 
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11/09/2009 | PC Tuneup
Really thorough 
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Click for more

Read Other Problems and Solutions

Tuneup

February 22, 2010
Prepaid Tuneup

PC Tuneup

February 18, 2010
Computer slow.

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February 15, 2010
Computer reported as slow.

PC Tuneup

February 05, 2010
Computer loaded with juck. Customer wanted it cleaned out.

Pc tuneup.

January 29, 2010
Clean out computer. Prepaid PC Tuneup.

PC tuneup

January 15, 2010
Prepaid PC Tuneup

PC Tuneup

January 15, 2010
Computer slow.

Office 07

January 06, 2010
Downloading and install of office 07.

PC Tuneup

January 06, 2010
Computer slow.

PC Tuneup

January 02, 2010
Prepaid PC Tuneup