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Michael Welch
Simple Solutions For Monster Problems. Windows, Internet Security, Networking, Printers, Back-up, DVD/CD Creation, Data Recovery and Transfer, Outlook, PC Tune-UP, Gen Support, Training, Virus & Spyware Removal. 19 Years Professional Field Experience.
Products:
Computer Support, Diagnostics & Repair, General Technical Support, Laser Printer, Computer Components, Email and Internet, Hardware, PC Services, PC Support, PC to PC Transfer
Certifications:
A+ Service Technician Certification(CompTIA, 2000),
Certified Field Support Technician (CFST)(Dell, 2009)
Languages:
English
Services I Support:
 Wireless Network HelpAny problem or question related to your wireless network? Let an expert solve them for you. Install, Setup, Troubleshoot
 Price: $78.99
 PC Tune UpIs your PC slow or not running properly? A Certified Expert can fix your PC now with powerful tune-up service!
Price: $39.99
 PC Tune-Up (Basic)Slow PC? Mysterious errors? A certified Expert can boost your PC performance now!
Price: $33.99
 Green PCDo you want to reduce your carbon footprint? We can help right now!
We guarantee that you will reduce your carbon footprint and save money on electricity. The best part, you are reducing carbon emissions by having a certified expert help you over the internet vs. having someone drive to your home to do the same thing. Price: $24.99
 Virus and Spyware RemovalIs your PC infected with Spyware and/or a Virus? A Certified Expert can fix your PC now.
Price: $84.99
 Ad-Aware HelpNeed help removing viruses or spyware from your PC? A Certified Expert can help you NOW!
Price: $24.99
 Data Backup HelpNeed help ensuring your data is backed up? A Certified Expert can help you NOW.
Price: $53.99
 Printer HelpExperiencing printer issues? Need a new printer installed?
We can help quickly setup and configure your new printer or get your old printer running again Price: $54.99
 PC TransferNeed help copying data and setting from your old PC to a new one? A Certified Expert can help you NOW.
Price: $41.99
 Internet Security and ProtectionReview and update your PC security plan; recommend additional steps to make your PC safer
Price: $78.99
 File Recovery ServiceNeed help recovering lost data? A Certified Expert can help you NOW.
Price: $78.99
 Email Account SetupSet up your email account and start sending emails in no time (Outlook, Outlook Express, Eudora, AOL, Yahoo, MSN, Google and any other mail clients).
Price: $65.99
03/07/2010 | Lavasoft Ad-Aware
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  03/04/2010 | PC Tuneup
I wish ALL other customer support teams were as supportive, efficient and as friendly. It was a pleasure doing business. Thanks Len Friendly:
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02/08/2010 | Virus and Spyware Removal
Michael is a real pro who knows his profession very well. I had a virus which was very tricky to find and remove. Michael done that very professionally and efficiently. I will recommend him anytime. Thanks Michael! Friendly:
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01/17/2010 | Virus and Spyware Removal
Mike is a grest tech it's unfortunate though that we were unable to resolve the issue at first try Efficient:
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01/16/2010 | PC Tuneup
Mr. Welch was extremely knowledgeable and very helpful. I really appreciated the time and attention he gave to correcting the issues I had with my PC. He certaintly went over and beyond the call of duty and it was much appreciated. Efficient:
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01/09/2010 | PC Tuneup
I was extremely pleased with the outcome of my session and the work TechZilla did Efficient:
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01/02/2010 | Microsoft Office
Incredible & incredibly patient. Fixed a problem blocking access to Outlook, a problem that others had tried for 10 hours to fix without success. Saved my new year..... Friendly:
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12/30/2009 | Check Point ZoneAlarm
Wonderful session and he was relaxed, patient and of course knew his stuff, only downside was lots of background noise that would set off the microphone. Thanks, Michael, I appreciate the help! Knowledgeable:
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12/19/2009 | Virus and Spyware Removal
Thank you very much! Communicative:
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11/28/2009 | Virus - Spyware
TechZilla was everthing good you could ask for in a technician. The above ratings fit him to a tee. I am very pleased with his service and my computer is operating super. Knowledgeable:
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11/10/2009 | PC Tuneup
No problem with the expert at all but I feel I was duped into signing up for the Premium Service when you could have just offered me the program expert used. Now I have paid for the services of the expert but only have a 30 day trail version program!! Efficient:
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11/08/2009 | Lavasoft Ad-Aware
Extremely patient and interested. Encouraged me to continue with the process when I was ready to pack it in. Was able to fix a very complicated problem. Was very aware of all available resources. Communicative:
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11/08/2009 | PC Tuneup
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11/07/2009 | Virus and Spyware Removal
Very friendly and knowledgeable. I enjoyed working with him. Friendly:
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10/31/2009 | PC Tuneup
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10/14/2009 | Lavasoft Ad-Aware
He was SUPER AND I WAS VERY IMPRESSED. THANK YOU SO MUCH FOR SUCH GREAT SERVICE. Knowledgeable:
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10/12/2009 | Virus and Spyware Removal
He was very thorough and got my computer going again. Communicative:
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09/28/2009 | Lavasoft Ad-Aware
I wish I could have him at my fingertips when sh!t hits the roof! He was amazing & helped my brother in law & myself out & fixed it better than it was running before!!!!! Efficient:
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09/25/2009 | Virus - Spyware
I am disappointed in Webroot. Your virus protection missed a lot and failed to protect me. What really gets me is that I paid almost $50 to download a freeware program that was already on my system. He used malewarebytes and it detected and removed the Knowledgeable:
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09/20/2009 | iTunes
Accomplished in minutes what I'd struggled with for hours. I could not have asked for better help. Efficient:
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09/16/2009 | Windows XP
I'm not computer literate and TechZilla was very patient walking me through the steps to correct my deep rooted problem. I would gladly use this service again and I highly recommend TechZilla. Jeff Johnston Knowledgeable:
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09/06/2009 | Lavasoft Ad-Aware
Thanks very much for all the supports sessions and for the patience provided A.RAMBOUX Friendly:
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08/10/2009 | PC Services
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07/24/2009 | Windows VISTA
Great service, paitient, knows his stuff. Will definately recommend his services Efficient:
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07/15/2009 | Microsoft Media Player
Very knowledgeable, very friendly, and did an excellent job! I will definitely use the 'Zilla again!!! Communicative:
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04/18/2009 | Memory
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