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Ian

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Certified Expert
Ian
United States, Washington
$150.00/express session
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Outsource your whole IT Department from the top down. More than half my life in Technology. Passionate and knowledgeable drive for Technology. Internet marketing, windows, linux, networking, malware removal, joomla, web design, tech support.
Products:
Apache Web Server, Blackberry Enterprise Server, Audio Editing Software, Audio, Bluetooth, Browsers, Mobile Phones, Cisco, Cisco Switches, Hardware, Computer Installation, Computer Repair, Computer Security, PC Services, Computer Setup, Computer Support, Connectivity, DVD Player and Recorder, DSL, Data Recovery, Diagnostics & Repair, Digital surveillance Technology, Digital Video camera, Ethernet Card, External USB device, Firefox, Flash Drive, Floppy Disk, General Technical Support, General, Google Mail, Graphic Card, Hard Drive and Storage, HTML, Networking and Internet, IIS Web Server, Inkjet Printer, Internet Explorer, Laptop Support, Malware, Memory, Microsoft Access, Microsoft Excel, Microsoft Exchange Server, Microsoft FrontPage, Microsoft Media Center, Microsoft Media Player, Microsoft Networking, Microsoft Office, Microsoft Powerpoint, Microsoft Visio, Microsoft Word, Netgear, Network Adapter, Network Address Translation NAS, Network Administation, Network Cabling RJ45, Network Card, Network Design, Network Hardware, Network Infrastructure, Network Security, Network Issues and Support, Network Installation, Network, Microsoft Outlook Express, PDA, Peer-to-Peer networking, Perl, Printer Server, Photo Printer, Programming, RAS, Routers, Modem, Hubs and Switches, Salesforce, Satellite TV, SecurID RSA, Security, Skype, Surge Protector, System Administration, System Administration Windows VISTA, System Administration Windows XP, T1, Trackball, VPN, Video Conferencing, Veritas BackupExec, Web Design and development, Webcams, Wi-Fi networks, Wifi, Website, Windows Networking, Windows VISTA, Windows XP, Wired, Wired Keyboard, Wireless 802.11, Wireless Mouse, Yahoo Mail, Yahoo Messenger, root, ASP, Active Directory, Blackberry, Email and Internet, Virus and Spyware Removal, Audio Codecs, Audio Player, Audio Recording Software, Broadband Internet Support, 3D, All in One Printer, CD Player and Recorder, CPU, CRT TV, CSS Cascading Style Sheet, Cingular AT&T, ColdFusion, DOS, Database, Diagnostics & Repair, Dial up, Digital Camera, Display Screen, Fan and cooling kits, Fiber Optic Systems, Film Scanner, Firewall, Firewire Card, Game Controllers, Game Pad, Hifi System, Home Audio System, Home Entertainment, Home Theater, Hotmail, ICQ Messenger, ISP, ISP Selection, iTunes, Instant Messaging, Internet Support, Java Scripts, Joystick, LCD TV, Laser Printer, Linksys, MSSQL, Mozilla, Broadband Connectivity, Windows 2000, Joomla CMS, Linux, Microsoft SharePoint, PHP, Windows Home Server, Software, Lavasoft Ad-Aware, Citrix, Green PC
Certifications:
B.Sc.(Fort Hays State Unversity, 2005),
Training Certification(ICCSA, 2007)
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Languages:
English
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Services I Support:
iPod, Zune and MP3 Help

iPod, Zune and MP3 Help

Need help with your iPod, Zune, or MP3 player? A Certified Expert can help you now.
Get live support now
Price: $41.99
Green PC

Green PC

Do you want to reduce your carbon footprint? We can help right now!
We guarantee that you will reduce your carbon footprint and save money on electricity. The best part, you are reducing carbon emissions by having a certified expert help you over the internet vs. having someone drive to your home to do the same thing.
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Price: $24.99
Virus and Spyware Removal

Virus and Spyware Removal

Is your PC infected with Spyware and/or a Virus? A Certified Expert can fix your PC now.
Get live support now
Price: $84.99
PC Tune-Up (Advanced)

PC Tune-Up (Advanced)

Is your PC Slow? A Certified Expert will Speed up your PC NOW.
Get live support now
Price: $71.99
Trend Micro PC Help (Free quote)

Trend Micro PC Help (Free quote)

Not sure what is wrong with your PC? Let a Certified Expert find out and give you a free quote.
Get live support now
Price: $0.00
PC Transfer

PC Transfer

Need help copying data and setting from your old PC to a new one? A Certified Expert can help you NOW.
Get live support now
Price: $41.99
Spybot - Search & Destroy Support

Spybot - Search & Destroy Support

Need Spybot Support for one home PC?
Get live support now
Price: $49.99
Photo and Video Software Help

Photo and Video Software Help

Need help with your Digital photos? A Certified Expert can help you NOW.
Get live support now
Price: $41.99
Microsoft Windows Support

Microsoft Windows Support

Microsoft Woes? Office, XP or Vista, we can help
Get live support now
Price: $69.99
Internet Security and Protection

Internet Security and Protection

Review and update your PC security plan; recommend additional steps to make your PC safer
Get live support now
Price: $78.99
Internet and Email  - Setup and Advice

Internet and Email - Setup and Advice

Set up your Internet-based email account - any provider, any account!
Get live support now
Price: $39.99
Ad-Aware Help

Ad-Aware Help

Need help removing viruses or spyware from your PC? A Certified Expert can help you NOW!
Get live support now
Price: $24.99
File Recovery Service

File Recovery Service

Need help recovering lost data? A Certified Expert can help you NOW.
Get live support now
Price: $78.99
Wireless Network Help for Comcast

Wireless Network Help for Comcast

Any problem or question related to your wireless network? Let an expert solve them for you. Install, Setup, Troubleshoot
Get live support now
Price: $78.99
Data Backup Help

Data Backup Help

Need help ensuring your data is backed up? A Certified Expert can help you NOW.
Get live support now
Price: $53.99
Digital Camera Help

Digital Camera Help

Need help with your Digital photos? A Certified Expert can help you NOW.
Get live support now
Price: $41.99
Printer Help

Printer Help

Experiencing printer issues? Need a new printer installed?
We can help quickly setup and configure your new printer or get your old printer running again
Get live support now
Price: $54.99
Email Account Setup

Email Account Setup

Set up your email account and start sending emails in no time (Outlook, Outlook Express, Eudora, AOL, Yahoo, MSN, Google and any other mail clients).
Get live support now
Price: $65.99
iPhone Setup and Synchronizations with your PC

iPhone Setup and Synchronizations with your PC

We'll set up and synchronizing PC with your iPhone. Let an expert help you now.
Get live support now
Price: $41.99
02/26/2009 | Malware
Mission Accomplished! Thanks Agent Ian! 
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02/24/2009 | Hard Drive and Storage
Great job! Solved my problems in record time! 
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02/24/2009 | Malware
Great job! He helped me remove my viruses in record speed! Thank you so much! 
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02/23/2009 | Malware
So professional. Was able to immediately pinpoint my problem and help me resolve it. I highly recommend him to my friends and family. Thank you so much for making this a memorable experience. 
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01/13/2009 | General
 
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12/22/2008 | Lavasoft Ad-Aware
 
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12/19/2008 | Lavasoft Ad-Aware
Great Tech. 
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12/17/2008 | PC Services
 
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12/16/2008 | Green PC
 
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06/10/2008
 
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04/14/2008 | Open Source
 
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04/14/2008 | Linksys
i appreciate the fact that Ian gives his customers a chance to experience his knowledge before payment is actually charged. I will be using him for all my tech problems... 
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04/14/2008 | Open Source
Thank you Ian 
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04/10/2008
 
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04/09/2008 | Printers
 
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04/02/2008 | Printers
He tried to do the best with a novice and told me the best way to resolve my problem.  Great at his work!!!!!!!!!!!!!!!!! 
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03/31/2008 | Firewall
5 Stars! 
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03/14/2008 | DVD Player and Recorder
 
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03/07/2008 | Microsoft Media Player
This guy is primo techie!  Solved my problem in under 3 minutes, and saved me hours of racking my head! 
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03/04/2008 | Open Source
So good to talk to a knowledable real person 
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02/28/2008 | Software
I thank him for his help . My problem is still not solved he is saying that I have a bug. I thought he said at first the problem was with the program i got. 
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01/26/2008 | Video
He was so helpful!! 
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01/21/2008 | Video
 
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01/14/2008 | Hardware
 
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01/10/2008 | Ethernet Card
 
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01/10/2008 | Open Source
 
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01/02/2008 | Open Source
This website needs to tell people how to copy text of session
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01/02/2008 | Data Recovery
Hope I can succesfully copy and paste the text from our session...so far haven't been able to do this...HELP!
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12/31/2007 | Network
was a good help, he knows what he's doing. he even did half of it for me, ha. 5 stars
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12/31/2007 | Broadband Connectivity
 
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12/13/2007 | Email and Internet
 
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12/10/2007 | Open Source
i had a tough question that wasn't fixable
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12/04/2007 | Email and Internet
 
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11/27/2007 | Malware
Hard fix but kept with it. Will reboot and pray it's working. 
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11/23/2007 | CD Player and Recorder
Good Good
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11/20/2007 | Laptop Support
 
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11/18/2007 | Hardware
I'm the first to admit I know nothing about computers and he managed to explain it so I could understand .  Thanx yooz Guyz are great!!!!
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11/17/2007 | Windows XP
 
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11/07/2007 | Virus and Spyware Removal
 
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11/06/2007 | Linksys
 
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11/06/2007 | Linksys
 
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11/06/2007 | Yahoo Messenger
 
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11/06/2007 | Memory
 
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11/06/2007 | Memory
This guy knows his stuff!!!!!!!!!tytyty
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11/06/2007 | Memory
:) smile (:
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11/06/2007 | Memory
 
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11/06/2007 | Microsoft Networking
quick and smart.
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11/05/2007 | Memory
thanks again Ian
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11/05/2007 | Website
thanks a bunch
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11/05/2007 | Memory
thanks again :)
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Click for more

Read Other Problems and Solutions

Winantivirus 2009 Infection Removal

February 26, 2009
Customer had winantivirus 2009 infection.

Device Driver Fixed

February 24, 2009
Windows can't find the appropriate driver to insall to get the hardware working

Spartan Infection on System

February 24, 2009
Customer had spartan infection on system. They reported they wanted it removed

Removal of Trojan infection

February 23, 2009
Customer had trojan infection

Removal of Ad-aware software

February 03, 2009
Customer had issues with removing ad-aware software. I was commission to uinstall a corrupt installation.

malware removal, ntdll64.dll, infection found in memory

January 29, 2009
Customer unable to run scan and thus detect infection. The infection killing processes was malware called ntdll64.dll which was registered as a system 32 dll. The infection in memory would stop legitimate installations of malware removal tools so they could not run on the system.

Malware removal of spyware, adware, and viruses

January 26, 2009
Malware BHOs were blocking a lot of countermeasure installation and removal. As a result I killed, disabled, and quarantined these adhoc processes.

Lavasoft Installation

January 24, 2009
Make lavasoft work.

Software Installation Fix

January 23, 2009
Corrupt Software installation. Fix issue.

iTunes not fully functional

January 19, 2009
iTunes would not run.