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Neil

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Certified Expert
Neil
United States, Florida
Customer Ratings:
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151 Cases 
81% 19%
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Microsoft certified tech support PC/Printers/Anti-Virus/networks. Let me solve your wireless, software, Microsoft, router, email, printer, spyware, and virus problems today! Brands serviced: HP, Dell, Linksys, Netgear, Dlink, Gateway, Compaq, Toshiba, etc.
Products
Windows Networking, Virus and Spyware Removal, Computer Repair, Broadband Connectivity, Microsoft Office, Laptop Support, Diagnostics & Repair, Spyware, Data Recovery, Active Directory, Adware Removals, Backup, Checkpoint, Cisco, Cisco PIX firewall, Cisco Switches, Computer Installation, Email and Internet, Ethernet Card, External USB device, Firefox, Firewall, Flatbed Scanner, Google Mail, Google Messenger, Hard Drive and Storage, Hardware, Home Applications, ISP, Inkjet Printer, Internet Explorer, Internet Support, Java, Laser Printer, Linksys, Linux, MSN Messenger, Malware, Memory, Microsoft Outlook, Microsoft Outlook Express, Microsoft Powerpoint, Microsoft SharePoint, Microsoft Visio, Mozilla, Multimedia Networking, Network, Network Address Translation NAS, Network Administation, Network Cabling, Network Design, Network Hardware, Network Installation, Network Issues and Support, Network Security, Open Office, Peripherals Support, Printer Server, Printers, Routers, Modem, Hubs and Switches, Scanners, Skype, Software, Sonicwall, Sound Card, System Administration, System Administration Windows VISTA, System Administration Windows XP, T1, USB Card, VPN, Veritas BackupExec, Veritas NetBackup, Video Conferencing, Webcams, Website, Wi-Fi networks, Windows Home Server, Windows VISTA, Windows XP, Wireless 802.11, Wireless Networking, Yahoo Mail, Yahoo Messenger, Cisco IOS, Computer Support, Computer Setup, DVD Player and Recorder, Dial up, Network Infrastructure, SQL Server, VoIP, Windows NT
Certifications
Cisco Certified Network Associate (CCNA) (Cisco),
Microsoft Certified Systems Engineer (MCSE) (Microsoft),
A+ Service Technician Certification (Comptia)
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Languages
English, Spanish
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Services I Support
Microsoft Windows Support

Microsoft Windows Support

Microsoft Woes? Office, XP or Vista, we can help
Get live support now
Price: $77.75
Virus and Spyware Removal

Virus and Spyware Removal

Is your PC infected with Spyware and/or a Virus? A Certified Expert can fix your PC now.
Get live support now
Price: $140.25
Email Account Setup

Email Account Setup

Set up your email account and start sending emails in no time (Outlook, Outlook Express, Eudora, AOL, Yahoo, MSN, Google and any other mail clients).
Get live support now
Price: $65.99
PC Tune-Up (Basic)

PC Tune-Up (Basic)

Slow PC? Mysterious errors? A certified Expert can boost your PC performance now!
Get live support now
Price: $40.25
Internet Security and Protection

Internet Security and Protection

Review and update your PC security plan; recommend additional steps to make your PC safer
Get live support now
Price: $78.99
Internet and Email  - Setup and Advice

Internet and Email - Setup and Advice

Set up your Internet-based email account - any provider, any account!
Get live support now
Price: $40.25
Wireless Network Help for Comcast

Wireless Network Help for Comcast

Any problem or question related to your wireless network? Let an expert solve them for you. Install, Setup, Troubleshoot
Get live support now
Price: $78.99
PC Tune-Up (Advanced)

PC Tune-Up (Advanced)

Is your PC Slow? A Certified Expert will Speed up your PC NOW.
Get live support now
Price: $127.75
Printer Help

Printer Help

Experiencing printer issues? Need a new printer installed?
We can help quickly setup and configure your new printer or get your old printer running again
Get live support now
Price: $57.75
04/16/2009 | Windows
The issue was not close to resolved.  The entire dialog was simply confirming what I said in my initial description.  I request a refund.  (If you refuse, I will go through my credit card company.) 
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03/27/2009 | Virus - Spyware
Tech only removed symptoms of a trojan horse virus by using freeware program. The source of the pblm was not corrected & the tech immediately off line before verifying the pblm was fixed for which he and supportspace were paid. 
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03/24/2009 | Internet Explorer
I don't know if my problem was fixed.  I couldn't use newly downloaded Flash with my Internet Explorer.  He set me up with Firefox.  Was anything really fixed? 
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03/21/2009 | Routers, Modem, Hubs and Switches
 
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03/19/2009 | Microsoft Office
case was not resolved. maybe from his perspective stating that he couldn't find the lost document. but for me, it was not found 
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03/19/2009 | Adware Removals
very patient 
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03/14/2009 | Scanners
Could not solve my problem, therefore will not pay 19.99 for session ST-5567153 
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03/06/2009 | Programming
great! 
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02/22/2009 | Microsoft Word
He explained how to change the line spacing, and also directed me to Window's help page for more info. He didn't ask if I needed anything else before signing off. Very abrupt. 
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02/22/2009 | Pictures
Was very rude, didnt explain the remote control, was very demanding, used notepad, doing things i didnt ask for. 
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02/02/2009 | Scanners
Rude. Gave up on issue. Seemed over his head. 
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01/12/2009 | Spyware
He didn't solve the problem 
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01/09/2009 | Windows
paid for session and tech woudnt help me 
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12/31/2008 | Spyware
 
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12/26/2008 | Laser Printer
 
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11/28/2008 | All in One Printer
But my printer still isn't working after paying the 40 dollars. That isn't right....should have to pay ONLY if the printer problem has been solved. 
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11/25/2008 | All in One Printer
I was very impressed with his knowledge. He worked very hard but corrected the problem. Would use again, and probably will 
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11/13/2008 | Microsoft Outlook
Correction, this service call was finished to my satisfaction. Appreciate the effort he made. 
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10/28/2008 | Windows Home Server
Excellent experience - knows his stuff and drilled down logically without second-guessing. Definitely a life-saver and someone you want in the mix when it hits the fan. Gets my vote! Job well done. Thank you! 
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10/26/2008 | Email and Internet
I was thoroughly satisfied with Neil's resolution to my issues. I don't know where any idea to the contrary originated. I have every intention of asking for his support at some time in the future. 
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10/25/2008 | Google Mail
 
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10/23/2008 | Laptop Support
 
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10/14/2008 | Windows XP
I was sent a message saying my problems were not resolved. They were, he did a good job. 
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10/12/2008 | Microsoft Outlook
 
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10/11/2008 | Printers
The first time that I connected we got to the credit card information I had a problem with the screen dropping out. I would put in about half of the information and the screen would drop out. Then I would have to start over again. Half way thru, the same 
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10/11/2008 | Microsoft Outlook
hard problem to resolve - tried some stuff i had tried yet - recommended  reinstall software (outlook) 
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10/01/2008 | Windows XP
Neil is extremely knowledgeable, thorough and willing to share his expertise. He took his time during our session and explained to me every step of it. I will definitely work with him from now on. 
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09/27/2008 | Spyware
He was very good as he knew what steps to take to eliminate a very difficult problem on my computer. 
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09/25/2008 | Media
i need a refund for. tech could not help me 
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09/12/2008 | Windows XP
He seemed well knowledgeableabout what he was doing if we had time we could have gotten my issue solved but time was limited and cut short by the time limit we were given. 
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09/07/2008 | Spyware
a HUGE help. very knowledgable and professional. I will use him again if I have any problems. no quesion! 
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09/07/2008 | Windows XP
 
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09/06/2008 | Google Mail
 
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09/06/2008 | Windows XP
Neil was good in speaking in plain erms so a none compuer person can undersand wha is going on. 
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08/29/2008 | Yahoo Mail
ExcellenT experT. A++++ - ThaT service Rocks! 
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08/25/2008 | Routers, Modem, Hubs and Switches
 
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08/22/2008 | Website
Very helpful! Solved a problem ha no one else could. Thank you 
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08/22/2008 | Windows VISTA
 
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08/20/2008 | Windows VISTA
 
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08/19/2008 | Microsoft Office
wonderful experience...very pleased 
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08/18/2008 | Netgear
GREAT job. Very patient!! I would use him again. 
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08/18/2008 | Netgear
very pleased 
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08/17/2008 | Windows VISTA
Neil is a very paTienT individual. Made sure I undersTood The various sTEps ThaT were required To resolve THE issue,which was lack of virus proTecTion. GreaT job, well done! 
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08/16/2008 | Windows VISTA
neil was grea help and showed me Things ha needed To be insTalled in order for Things To basically work 
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08/15/2008 | Internet Support
 
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07/21/2008 | Adobe PhotoShop
Neil went above and beyond the call of dury trying to fix this. I think he's solved m problem but I won't know until tomorrow when I try it. 
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06/20/2008 | Microsoft Movie Maker
 
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06/20/2008 | Malware
 
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