Search

1.Choose
a service or an online expert.

2.Connect
to the expert and watch your problem being solved.

3.Done
Relax and rate your experience.

 

Eric Eddy

offline
offline
Certified Expert
Eric Eddy
United States, Texas
Customer Ratings:
View all
1209 Cases 
99% 1%
Tell your friends about this expert:
We never sell or release any email addresses entered into our invitation system.
9+ Years Experience. Reliable Service!
Products
Computer Setup, Computer Repair, Computer Security, Computer Components, Connectivity, Computer Support, DSL, Diagnostics & Repair, Dial up, Email and Internet, Digital Camera, Ethernet Card, External USB device, Fan and cooling kits, Firefox, Firewall, Flatbed Scanner, Game Controllers, Game Pad, General Technical Support, Green PC, Hard Drive and Storage, Hardware, Home Audio System, Hotmail, Inkjet Printer, Laptop Support, Lavasoft Ad-Aware, Linux, Laser Printer, MP3 players, Mac OSX, Open Office, Peer-to-Peer networking, Peripherals Install, Power Supply, Printers, Routers, Modem, Hubs and Switches, Spyware, Surge Protector, Virus and Spyware Removal, Wi-Fi networks, Wifi, Windows 2000, Windows 98, Windows ME, Windows VISTA, Windows XP, Yahoo Mail, Wireless Mouse, Wireless Keyboard, Wireless Networking, Wireless 802.11, UPS Backup, Windows 7, Browsers
Certifications
CompTIA - Network+ (CompTIA),
A+ Service Technician Certification (CompTIA)
Show text
Languages
English
Show text
Services I Support
Microsoft Windows Support

Microsoft Windows Support

Microsoft Woes? Office, XP or Vista, we can help
Get live support now
Price: $77.75
Virus and Spyware Removal

Virus and Spyware Removal

Is your PC infected with Spyware and/or a Virus? A Certified Expert can fix your PC now.
Get live support now
Price: $140.25
Email Account Setup

Email Account Setup

Set up your email account and start sending emails in no time (Outlook, Outlook Express, Eudora, AOL, Yahoo, MSN, Google and any other mail clients).
Get live support now
Price: $65.99
PC Tune-Up (Basic)

PC Tune-Up (Basic)

Slow PC? Mysterious errors? A certified Expert can boost your PC performance now!
Get live support now
Price: $40.25
Photo and Video Software Help

Photo and Video Software Help

Need help with your Digital photos? A Certified Expert can help you NOW.
Get live support now
Price: $41.99
PC Transfer

PC Transfer

Need help copying data and setting from your old PC to a new one? A Certified Expert can help you NOW.
Get live support now
Price: $41.99
File Recovery Service

File Recovery Service

Need help recovering lost data? A Certified Expert can help you NOW.
Get live support now
Price: $78.99
Green PC

Green PC

Do you want to reduce your carbon footprint? We can help right now!
We guarantee that you will reduce your carbon footprint and save money on electricity. The best part, you are reducing carbon emissions by having a certified expert help you over the internet vs. having someone drive to your home to do the same thing.
Get live support now
Price: $24.99
Internet Security and Protection

Internet Security and Protection

Review and update your PC security plan; recommend additional steps to make your PC safer
Get live support now
Price: $78.99
Internet and Email  - Setup and Advice

Internet and Email - Setup and Advice

Set up your Internet-based email account - any provider, any account!
Get live support now
Price: $40.25
Wireless Network Help for Comcast

Wireless Network Help for Comcast

Any problem or question related to your wireless network? Let an expert solve them for you. Install, Setup, Troubleshoot
Get live support now
Price: $78.99
iPod, Zune and MP3 Help

iPod, Zune and MP3 Help

Need help with your iPod, Zune, or MP3 player? A Certified Expert can help you now.
Get live support now
Price: $41.99
Digital Camera Help

Digital Camera Help

Need help with your Digital photos? A Certified Expert can help you NOW.
Get live support now
Price: $41.99
Data Backup Help

Data Backup Help

Need help ensuring your data is backed up? A Certified Expert can help you NOW.
Get live support now
Price: $53.99
PC Tune-Up (Advanced)

PC Tune-Up (Advanced)

Is your PC Slow? A Certified Expert will Speed up your PC NOW.
Get live support now
Price: $127.75
Printer Help

Printer Help

Experiencing printer issues? Need a new printer installed?
We can help quickly setup and configure your new printer or get your old printer running again
Get live support now
Price: $57.75
01/27/2011 | General Technical Support
2nd time I used he is excellent 
Efficient:
Communicative:
Friendly:
Knowledgeable:
11/10/2010 | Check Point ZoneAlarm
Eric had a great deal of patience working with me to resolve many problems with an extremely slow PC. Thanks Eric 
Communicative:
Knowledgeable:
Friendly:
Efficient:
09/08/2010 | Lavasoft Ad-Aware
Eric to me is one of the most professional most helpful person I have EVER spoke to within your company I had a horrible experience yesterday with 4 of your employee's 
1-  Daamin Foster
2-  James
3-  Hugh
4-  Vu
the above people have no people skills .. 
Knowledgeable:
Friendly:
Efficient:
Communicative:
09/03/2010 | Microsoft Office
 
Friendly:
Efficient:
Knowledgeable:
Communicative:
08/27/2010 | General Technical Support
Great job as usual 
Efficient:
Communicative:
Knowledgeable:
Friendly:
08/26/2010 | General Technical Support
ABSOLUTELY!!! KIND....EFFICIENT...SKILLED....JUST WHAT i NEEDED! THANKS ERIC!!!! 
Efficient:
Knowledgeable:
Friendly:
Communicative:
08/09/2010 | Virus and Spyware Removal
Thanks...as always, I can count on you!  Bert Rhine 
Communicative:
Friendly:
Knowledgeable:
Efficient:
08/06/2010 | General Technical Support
 
Communicative:
Friendly:
Efficient:
Knowledgeable:
07/17/2010 | PC Tuneup
 
Efficient:
Friendly:
Knowledgeable:
Communicative:
07/13/2010 | Lavasoft Ad-Aware
I find Eric to very helpful and is quick and efficient  when I have a problem, he is an honest employee and having him on your support team is a BONUS to your company.. I wish all customer reps where as pleasant to deal with as Eric.. 
Knowledgeable:
Friendly:
Efficient:
Communicative:
07/05/2010 | PC Tuneup
Eric is amazing.  So helpful. 
Communicative:
Friendly:
Efficient:
Knowledgeable:
07/05/2010 | PC Tuneup
We love Eric! 
Communicative:
Friendly:
Efficient:
Knowledgeable:
05/29/2010 | Virus and Spyware Removal
Eric was great! Thanks so much 
Efficient:
Knowledgeable:
Communicative:
Friendly:
05/21/2010 | General Technical Support
Thanks again Eric - great as usual! 
Knowledgeable:
Friendly:
Communicative:
Efficient:
05/20/2010 | Virus and Spyware Removal
 
Efficient:
Friendly:
Knowledgeable:
Communicative:
05/18/2010 | General Technical Support
Excellent!!!! Eric was cordial, informative, helpful, etc. etc. etc. and fixed all my issues. i will periodically keep in touch so my computer will always run as efficiently as he has made it do. Thank you Eric for all your help. 
Communicative:
Efficient:
Knowledgeable:
Friendly:
05/11/2010 | General Technical Support
Thanks Eric - excellent as always!! 
Knowledgeable:
Friendly:
Communicative:
Efficient:
04/27/2010 | PC Tuneup
 
Efficient:
Friendly:
Knowledgeable:
Communicative:
04/24/2010 | PC Security
 
Efficient:
Knowledgeable:
Friendly:
Communicative:
04/22/2010 | Wireless Networking
Eric as usual provides excellent,outstanding,superb support. 
Efficient:
Communicative:
Knowledgeable:
Friendly:
04/08/2010 | Virus and Spyware Removal
 
Efficient:
Knowledgeable:
Communicative:
Friendly:
04/07/2010 | Virus and Spyware Removal
Very good first objectve is to make sure job is done right 
Friendly:
Communicative:
Knowledgeable:
Efficient:
04/01/2010 | PC Tuneup
My computer is a challenge... Thanks for everything. Knowledgeable and answered all of my questions. 
Communicative:
Efficient:
Friendly:
Knowledgeable:
03/19/2010 | Lavasoft Ad-Aware
Great job Thanks Tom L. 
Efficient:
Friendly:
Knowledgeable:
Communicative:
03/16/2010 | General
Thanks fohr the excellent service and help with my computer problems. I Appreciate  the professional work and the excellent way that you present yourself. I will call again if  I Have other problems.
Again thanks  Larry Stroman 
Efficient:
Communicative:
Knowledgeable:
Friendly:
03/06/2010 | Sound Card
Really brilliant guy who is incredibly helpful.  We will call on him again. 
Communicative:
Friendly:
Efficient:
Knowledgeable:
03/05/2010 | Check Point ZoneAlarm
 
Communicative:
Knowledgeable:
Efficient:
Friendly:
03/05/2010 | General Technical Support
Great as always! 
Knowledgeable:
Friendly:
Communicative:
Efficient:
02/12/2010 | Windows 7
Despite my system's complicated situation, Eric always knew exactly the next step to take in each case. Without a doubt the best IT support I have ever had!!! 
Efficient:
Communicative:
Knowledgeable:
Friendly:
02/09/2010 | Network Security
Excellent as always! 
Knowledgeable:
Friendly:
Communicative:
Efficient:
02/09/2010 | Lavasoft Ad-Aware
Eric was the best support person with whom I have EVER worked, and I am in a business where I am around a number of information service technicians! He is outstanding!! 
Efficient:
Communicative:
Friendly:
Knowledgeable:
02/08/2010 | Virus and Spyware Removal
 
Communicative:
Knowledgeable:
Friendly:
Efficient:
01/23/2010 | Virus and Spyware Removal
A top-class professional service, many thanks 
Efficient:
Communicative:
Friendly:
Knowledgeable:
01/21/2010 | Virus and Spyware Removal
Excellent help! 
Friendly:
Knowledgeable:
Efficient:
Communicative:
01/20/2010 | General Technical Support
Great job as always! 
Knowledgeable:
Friendly:
Communicative:
Efficient:
01/11/2010 | General Technical Support
Once again Eric did an absolutely fantastic job in helping me migrate to Windows 7, set up a backup system and integrate everything into my network. Thanks again Eric! 
Knowledgeable:
Friendly:
Communicative:
Efficient:
01/08/2010 | Wireless Networking
Eric is not only incredibly knowledgeable, but a rare invididual who genuinely cares about helping his customers. He did everything possible to insure that my problems were resolved and that I was completely satisfied. Thank you Erick!! 
Knowledgeable:
Friendly:
Communicative:
Efficient:
01/07/2010 | Lavasoft Ad-Aware
 
Knowledgeable:
Efficient:
Friendly:
Communicative:
01/06/2010 | Check Point ZoneAlarm
Eric knows his stuff. Will be the first guy I call if and when additional issues surface. 
Efficient:
Communicative:
Knowledgeable:
Friendly:
01/05/2010 | Check Point ZoneAlarm
Excellent and very patient. Thanks! 
Knowledgeable:
Communicative:
Friendly:
Efficient:
12/23/2009 | Printers
He is excellant!! 
Friendly:
Knowledgeable:
Efficient:
Communicative:
12/22/2009 | Virus and Spyware Removal
Couldn't ask for better service! 
Efficient:
Communicative:
Knowledgeable:
Friendly:
12/22/2009 | PC Tuneup
I had lot of issues with my machine and Eddy was very good and patient throughout the session. I would work with him again. 
Efficient:
Communicative:
Friendly:
Knowledgeable:
12/16/2009 | PC Tuneup
This was very easy. He took care of everything for me...I am definitely technicaly challenged and he made this easy. 
Friendly:
Efficient:
Knowledgeable:
Communicative:
12/11/2009 | Virus and Spyware Removal
Purchase the full package removal... it's a deal!!! My system is running faster and operating excellently!!!!! 
Efficient:
Knowledgeable:
Friendly:
Communicative:
12/03/2009 | Virus - Spyware
Extremely helpful, professional and took all the time that was needed to fix my problems.  Impressively knowledgeable. 
Knowledgeable:
Efficient:
Friendly:
Communicative:
12/02/2009 | Check Point ZoneAlarm
Very good and personable tech support rep. 
Communicative:
Efficient:
Knowledgeable:
Friendly:
11/30/2009 | PC Tuneup
This may all be a bit premature - the proof of the pudding is in the eating! 
Efficient:
Communicative:
Knowledgeable:
Friendly:
11/25/2009 | Lavasoft Ad-Aware
Easy to work with. Resolved issue. 
Friendly:
Communicative:
Knowledgeable:
Efficient:
11/19/2009 | Virus and Spyware Removal
Very pleased with the service. 
Friendly:
Communicative:
Knowledgeable:
Efficient:
Click for more