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Jon F

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Certified Expert
Jon F
United States, Connecticut
$24.99/express session
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Customers Ratings:
Overall:
Experience:
159 Cases 
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Recommended:
97% 3%
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I can help you with any computer problem no matter how large or small for a reasonable price. I specialize in Mac problems, but I am also an expert in windows issues. FREE consultation and your satisfaction is guaranteed or your money back!
Products:
All in One Printer, Broadband Connectivity, Broadband Internet Support, Browsers, CRT TV, Computer Components, Computer Installation, Computer Repair, Computer Security, Computer Setup, Computer Support, Connectivity, DSL, DVD Player and Recorder, Dial up, Email and Internet, Ethernet Card, Firefox, General, General Technical Support, Google Mail, Hard Drive and Storage, Hardware, ISP, Inkjet Printer, Internet Support, Laptop Support, Laser Printer, Lavasoft Ad-Aware, Mac OSX, Netgear, Netscape, Network, Network Security, Networking and Internet, PC Services, PC Support, PC Tuneup, Printers, Routers, Modem, Hubs and Switches, Safari, Security, Spyware, VMware, Windows, Wi-Fi networks, Wifi, Windows 2000, Windows 98, Windows ME, Windows NT, Windows VISTA, Windows XP, Wireless Networking, System Administration, Bluetooth, Cable, Diagnostics & Repair, Digital Camera, ISP Selection, Instant Messaging, Linksys, Network Adapter, Network and Internet, System Administration Windows XP
Certifications:
Professional Certification Program(RIT, 2009)
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Languages:
English
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Services I Support:
Wireless Network Help

Wireless Network Help

Any problem or question related to your wireless network? Let an expert solve them for you. Install, Setup, Troubleshoot
Get live support now
Price: $78.99
PC Tune Up

PC Tune Up

Is your PC slow or not running properly? A Certified Expert can fix your PC now with powerful tune-up service!
Get live support now
Price: $39.99
iPod, Zune and MP3 Help

iPod, Zune and MP3 Help

Need help with your iPod, Zune, or MP3 player? A Certified Expert can help you now.
Get live support now
Price: $41.99
PC Tune-Up (Basic)

PC Tune-Up (Basic)

Slow PC? Mysterious errors? A certified Expert can boost your PC performance now!
Get live support now
Price: $33.99
Green PC

Green PC

Do you want to reduce your carbon footprint? We can help right now!
We guarantee that you will reduce your carbon footprint and save money on electricity. The best part, you are reducing carbon emissions by having a certified expert help you over the internet vs. having someone drive to your home to do the same thing.
Get live support now
Price: $24.99
Virus and Spyware Removal

Virus and Spyware Removal

Is your PC infected with Spyware and/or a Virus? A Certified Expert can fix your PC now.
Get live support now
Price: $84.99
Photo and Video Software Help

Photo and Video Software Help

Need help with your Digital photos? A Certified Expert can help you NOW.
Get live support now
Price: $41.99
Microsoft Office Help

Microsoft Office Help

Having trouble with Microsoft Office? Our experts will help you with troubleshooting or training on Office. Whether you need to save time with Excel pivot tables or keep in touch with your customers using Word’s mail merge function, our expert can help.
Get live support now
Price: $49.99
Windows 7 Training

Windows 7 Training

New to Windows 7? Get up to speed on the major aspects of Windows 7 that are most important to you. Once you've chosen what interests you, our expert will guide you through key points and answer any questions you have. You will be able to chose the topic you like to cover or be presented with options
Get live support now
Price: $39.99
Printer Help

Printer Help

Experiencing printer issues? Need a new printer installed?
We can help quickly setup and configure your new printer or get your old printer running again
Get live support now
Price: $54.99
Mac OS Training

Mac OS Training

New to the Mac? Feeling overwhelmed by the change? With Basic Mac OS X training, an Expert will devote 30 minutes to walking you through the basics so you can get the most out of your new Mac
Get live support now
Price: $39.99
iPhone Setup and Synchronizations with your PC

iPhone Setup and Synchronizations with your PC

We'll set up and synchronizing PC with your iPhone. Let an expert help you now.
Get live support now
Price: $41.99
Wireless Network Support

Wireless Network Support

Need help setting up your wireless network? Having problems with the connection? Our Certified Expert will help you install, troubleshoot and secure your wireless network. They can also help setup your home network to share files and printers across more than one PC. Your requirements will be reviewed and then the relevant devices of your network will be configured. Your network security will also be reviewed during the session, ensuring you have the best possible protection.
Get live support now
Price: $79.99
iPod and MP3 Help

iPod and MP3 Help

Need help with your iPod, Zune, or other MP3 player? A Certified Expert can help you now.
Get live support now
Price: $49.99
Windows OS Support

Windows OS Support

Need help with Windows 7, Vista or XP? A Certified Expert can help you now! Let us troubleshoot your Windows woes and help transfer your data between computers. Our expert will help you move your documents, pictures, music, favourite bookmarks and email settings from your old computer.
Get live support now
Price: $69.99
Peripheral Devices Support

Peripheral Devices Support

Need help setting up your printer, handheld or other device? Our Certified Expert can help you now!
Get live support now
Price: $49.99
PC Tune-Up (Advanced)

PC Tune-Up (Advanced)

Is your PC Slow? A Certified Expert will Speed up your PC NOW.
Get live support now
Price: $71.99
PC Tuneup

PC Tuneup

Slow PC? Mysterious errors? A Certified Expert can fix your PC now! This service will help you get maximum performance out of your computer. Our expert will evaluate your computer's performance and compare it with what it should be. The expert will then use a variety of techniques to improve the computer's speed.
Get live support now
Price: $39.99
Spybot - Search & Destroy Support

Spybot - Search & Destroy Support

Need Spybot Support for one home PC?
Get live support now
Price: $49.99
Mac OS Troubleshooting

Mac OS Troubleshooting

Having trouble with your Mac? Our Certified Experts can help you now.
Get live support now
Price: $79.99
Microsoft Windows Support

Microsoft Windows Support

Microsoft Woes? Office, XP or Vista, we can help
Get live support now
Price: $69.99
Internet Security and Protection

Internet Security and Protection

Review and update your PC security plan; recommend additional steps to make your PC safer
Get live support now
Price: $78.99
Internet and Email  - Setup and Advice

Internet and Email - Setup and Advice

Set up your Internet-based email account - any provider, any account!
Get live support now
Price: $39.99
Green PC

Green PC

Do you want to reduce your carbon footprint? We can help you get started now. We guarantee that you will reduce your carbon footprint and save money on electricity. You’ll also help reduce carbon emissions by having a Certified Expert help you over the internet vs. having someone drive to your home to do the same thing.
Get live support now
Price: $24.99
iPhone Setup and Troubleshooting

iPhone Setup and Troubleshooting

Let our Certified Expert setup and synchronize your iPhone with your PC.
Get live support now
Price: $39.99
Digital Camera Help

Digital Camera Help

Need help with your Digital photos? A Certified Expert can help you NOW.
Get live support now
Price: $41.99
Email Account Setup

Email Account Setup

Set up your email account and start sending emails in no time (Outlook, Outlook Express, Eudora, AOL, Yahoo, MSN, Google and any other mail clients).
Get live support now
Price: $65.99
Virus and Spyware Removal

Virus and Spyware Removal

Is your PC infected with a virus or spyware? A Certified Expert can help fix your PC now. Our technical expert will help remove malicious software from your PC and help you install and configure security software to make your PC safer.
Get live support now
Price: $99.99
02/28/2010 | PC Tuneup
I'm above ave PC literate. My observation is that your site is not very user friendly. Like now - you tell me to ask for a refund and when I click on the link and enter the info it tells me "No error found" and right below gives an error msg number - so 
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02/23/2010 | All in One Printer
Nothing was resolved. 
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02/23/2010 | All in One Printer
Jon got my printer working, and I couldnt do it after days of trying. He made it look so easy and was easy to talk to. I'm going to use him next time I need help. 
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02/21/2010 | Sound Card
 
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02/21/2010 | PC Tuneup
awesome and saved me money! 
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02/20/2010 | Software
 
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02/20/2010 | PC Tuneup
Did a great job! 
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02/16/2010 | PC Tuneup
I was a little worried about buying this plan. From everything that has take place since I connected with the PC Tune Up I think I made a wise choice. I will definately know after I start using my computer after this session is ended. Thankyou 
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02/16/2010 | PC Tuneup
 
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02/16/2010 | Virus and Spyware Removal
 
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02/15/2010 | Printers
Showed concern and patience. Delighted with result
    Natalie Russell 
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01/24/2010 | General Technical Support
good stuff 
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01/23/2010 | General Technical Support
Jon was very helpful and does a great job of representing webroot 
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01/06/2010 | All in One Printer
Very Helpful and very knowledgeable. 
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01/01/2010 | General
 
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12/27/2009 | General Technical Support
Jon was very helpful and patient. Had a system crash about halfway thru Webroot re-download so had to try to find the problem. Also cleaned up registry for me. Looks like Webroot is back up and running now. Thank you! 
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12/12/2009 | General
very helpfull and patiance.delt with the problem I had, hopfully I wont need the services if I do I sure would like to use the Expert Jon. Thaknyou Charlie 
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12/11/2009 | PC Tuneup
 
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12/05/2009 | PC Support
Although we didnt yet get the problem resolved, Jon did a great job troubleshooting and explaining all that he was doing. He's a great asset to your organization! Hopefully the tech I speak to tomorow can pick up where Jon left off. 
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11/30/2009 | Virus and Spyware Removal
Was helpful and patient throughout the entire process.  If I have more problems in the future I will definitely contact Jon again. 
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11/22/2009 | Virus and Spyware Removal
 
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11/15/2009 | General
awesome job. 
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11/09/2009 | PC and Software
Well done!!!! 
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11/08/2009 | Virus and Spyware Removal
 
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11/07/2009 | All in One Printer
 
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11/03/2009 | PC Tuneup
Jon was extremely knowledgable and helpful as well as friendly and fun!  I very much enjoyed our session! 
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11/01/2009 | PC Tuneup
TY TY TY Great Job 
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11/01/2009 | Virus and Spyware Removal
Great Job 
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10/25/2009 | General
He "stayed with me" for a long time and explained each step. He also helped me with options for the future. 
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10/24/2009 | PC Tuneup
 
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10/19/2009 | PC Tuneup
I know very little about computers and he was so helpful and patient with me. Amazing what can be done and he did it very well. Give Jon a raise. !! 
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10/18/2009 | Printers
even though my issue could not be resolved, Jon researched all avenues to fix this print driver problem. 
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10/14/2009 | Windows VISTA
 
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10/12/2009 | PC Tuneup
 
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05/09/2009 | Printers
 
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05/09/2009 | Printers
 
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05/09/2009 | All in One Printer
 
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04/26/2009 | General
 
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Virus Removal

March 09, 2010
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March 08, 2010
Customer wanted primary display switched

AVG

March 08, 2010
Customer's AVG was in pro mode

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March 02, 2010
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IE wouldn't work

November 30, 2009
Customer had removed a previous virus, but IE would not work after removal

Adaware Help

November 13, 2009
Customer had emails sent from her email address not from her

Adaware

November 07, 2009
Customer found spyware and wanted help removeing it