Search

1.Choose
a service or an online expert.

2.Connect
to the expert and watch your problem being solved.

3.Done
Relax and rate your experience.

 

Jack

offline
offline
Certified Expert
Jack
United States, Pennsylvania
$27.00/express session
Get live support now
Customers Ratings:
View all
159 Cases 
94% 6%
Tell your friends about this expert:
We never sell or release any email addresses entered into our invitation system.
Your computer should be fast, your peripherals should work, and you shouldn't have to worry about viruses. Talk to me. If it's not working, I'll fix it. Your problems will go away, and it all starts with a single click. Connect.
Products:
Adobe PhotoShop, Adware Removals, All in One Printer, Audio, Audio Codecs, Audio Editing Software, Audio Player, Audio Recording Software, Blu-Ray Peripheral, Bluetooth, iTunes, iPod and MP3, Wireless Networking, Wireless Network, Wireless Mouse, Wireless Keyboard, Wireless 802.11, Wired Mouse, Wired Keyboard, Wired, Windows XP, Windows VISTA, Windows Networking, Web Design and development, Webcams, Website, Wi-Fi networks, Wifi, Windows, Windows 7, Windows 98, Virus and Spyware Removal
Certifications:
Training Certification(SupportSpace, 2009)
Show text
Services I Support:
iPod, Zune and MP3 Help

iPod, Zune and MP3 Help

Need help with your iPod, Zune, or MP3 player? A Certified Expert can help you now.
Get live support now
Price: $41.99
Trend Micro PC Help (Free quote)

Trend Micro PC Help (Free quote)

Not sure what is wrong with your PC? Let a Certified Expert find out and give you a free quote.
Get live support now
Price: $0.00
Photo and Video Software Help

Photo and Video Software Help

Need help with your Digital photos? A Certified Expert can help you NOW.
Get live support now
Price: $41.99
Ad-Aware Help

Ad-Aware Help

Need help removing viruses or spyware from your PC? A Certified Expert can help you NOW!
Get live support now
Price: $24.99
Data Backup Help

Data Backup Help

Need help ensuring your data is backed up? A Certified Expert can help you NOW.
Get live support now
Price: $53.99
Printer Help

Printer Help

Experiencing printer issues? Need a new printer installed?
We can help quickly setup and configure your new printer or get your old printer running again
Get live support now
Price: $54.99
AVG Installation & Setup

AVG Installation & Setup

Get our Certified Expert to help you setup and configure your AVG Anti-Virus or Internet Security software.
Get live support now
Price: $29.99
Microsoft Windows Support

Microsoft Windows Support

Need help with Vista and XP? Have problems with Office? A Certified Expert can help you now!
Get live support now
Price: $69.99
Internet and Email  - Setup and Advice

Internet and Email - Setup and Advice

Set up your Internet-based email account - any provider, any account!
Get live support now
Price: $39.99
File Recovery Service

File Recovery Service

Need help recovering lost data? A Certified Expert can help you NOW.
Get live support now
Price: $78.99
PC Tune Up

PC Tune Up

Is your PC slow or not running properly? A Certified Expert can fix your PC now with powerful tune-up service!
Get live support now
Price: $39.99
PC Tune-Up (Basic)

PC Tune-Up (Basic)

Slow PC? Mysterious errors? A certified Expert can boost your PC performance now!
Get live support now
Price: $33.99
Green PC

Green PC

Do you want to reduce your carbon footprint? We can help right now!
We guarantee that you will reduce your carbon footprint and save money on electricity. The best part, you are reducing carbon emissions by having a certified expert help you over the internet vs. having someone drive to your home to do the same thing.
Get live support now
Price: $24.99
Virus and Spyware Removal

Virus and Spyware Removal

Is your PC infected with Spyware and/or a Virus? A Certified Expert can fix your PC now.
Get live support now
Price: $84.99
PC Tune-Up (Advanced)

PC Tune-Up (Advanced)

Is your PC Slow? A Certified Expert will Speed up your PC NOW.
Get live support now
Price: $71.99
PC Transfer

PC Transfer

Need help copying data and setting from your old PC to a new one? A Certified Expert can help you NOW.
Get live support now
Price: $41.99
Spybot - Search & Destroy Support

Spybot - Search & Destroy Support

Need Spybot Support for one home PC?
Get live support now
Price: $49.99
Microsoft Windows Support

Microsoft Windows Support

Microsoft Woes? Office, XP or Vista, we can help
Get live support now
Price: $69.99
Internet Security and Protection

Internet Security and Protection

Review and update your PC security plan; recommend additional steps to make your PC safer
Get live support now
Price: $78.99
Digital Camera Help

Digital Camera Help

Need help with your Digital photos? A Certified Expert can help you NOW.
Get live support now
Price: $41.99
Virus & Spyware Removal

Virus & Spyware Removal

Is your PC infected with Virus or Spyware? Get our Certified Expert to detect the malware and fix your PC now!
Get live support now
Price: $99.99
Email Account Setup

Email Account Setup

Set up your email account and start sending emails in no time (Outlook, Outlook Express, Eudora, AOL, Yahoo, MSN, Google and any other mail clients).
Get live support now
Price: $65.99
06/05/2010 | PC Tuneup
Jack did a great job quickly and continued to keep me informed and involved. 
Friendly:
Knowledgeable:
Efficient:
Communicative:
06/02/2010 | General Technical Support
 
Communicative:
Friendly:
Efficient:
Knowledgeable:
05/18/2010 | General Technical Support
 
Communicative:
Efficient:
Knowledgeable:
Friendly:
05/15/2010 | General Technical Support
 
Knowledgeable:
Friendly:
Communicative:
Efficient:
05/15/2010 | General Technical Support
jack admitted that i got the run around and then proceeded to give it to me again - still can't load certain webpages - will try his suggestions 
Efficient:
Communicative:
Friendly:
Knowledgeable:
05/09/2010 | Email and Internet
very good response 
Knowledgeable:
Communicative:
Friendly:
Efficient:
05/02/2010 | General Technical Support
 
Efficient:
Knowledgeable:
Communicative:
Friendly:
05/02/2010 | General Technical Support
 
Friendly:
Communicative:
Knowledgeable:
Efficient:
05/02/2010 | General Technical Support
hes awsome...he needs a raise...very helpful 
Knowledgeable:
Friendly:
Efficient:
Communicative:
04/26/2010 | General Technical Support
 
Friendly:
Efficient:
Knowledgeable:
Communicative:
04/26/2010 | General Technical Support
nice guy didnt suggest anything i didnt know 
Communicative:
Knowledgeable:
Efficient:
Friendly:
04/25/2010 | Printers
I am very knowledgeable with PC's, however some tines we need HELP. Jack was wonderful. 
Efficient:
Friendly:
Knowledgeable:
Communicative:
04/13/2010 | Email and Internet
 
Knowledgeable:
Friendly:
Communicative:
Efficient:
04/13/2010 | Virus and Spyware Removal
 
Communicative:
Efficient:
Friendly:
Knowledgeable:
04/12/2010 | General Technical Support
very helpful and nice! 
Knowledgeable:
Friendly:
Communicative:
Efficient:
03/31/2010 | General Technical Support
jacks cool! :) 
Friendly:
Efficient:
Knowledgeable:
Communicative:
03/31/2010 | PC Tuneup
 
Efficient:
Knowledgeable:
Communicative:
Friendly:
03/25/2010 | General Technical Support
Jack is not only friendly, but patient, but most important, he is competent. 
Knowledgeable:
Efficient:
Friendly:
Communicative:
03/25/2010 | PC and Software
He was very helpful. 
Efficient:
Knowledgeable:
Friendly:
Communicative:
03/18/2010 | PC Tuneup
Jack was patient and tolerant with this computer iliterate customer. He provided excellent service. Thank you. Rachel 
Friendly:
Knowledgeable:
Efficient:
Communicative:
03/14/2010 | Software
 
Efficient:
Knowledgeable:
Friendly:
Communicative:
03/13/2010 | PC Tuneup
 
Knowledgeable:
Efficient:
Communicative:
Friendly:
03/06/2010 | Virus and Spyware Removal
Jack has great csr skills! 
Communicative:
Efficient:
Friendly:
Knowledgeable:
02/28/2010 | Software
welldonethanks 
Efficient:
Communicative:
Knowledgeable:
Friendly:
02/26/2010
I did not recieve my prepaid PC tune up 
Knowledgeable:
Friendly:
Communicative:
Efficient:
02/24/2010 | PC Tuneup
Need to restart the computer to verify the fixes but since he did not tell me of any problems I am sure it is all ok. 
Efficient:
Communicative:
Friendly:
Knowledgeable:
02/24/2010 | PC Tuneup
 
Knowledgeable:
Communicative:
Friendly:
Efficient:
02/15/2010 | PC Tuneup
Not sure what he all did but seems like he knew what he was doing. So I guess all 5's. 
Efficient:
Friendly:
Communicative:
Knowledgeable:
02/15/2010 | Video
My troblem was not solved. 
Knowledgeable:
Communicative:
Efficient:
Friendly:
02/15/2010 | PC Tuneup
First time user of this service and I was satisfied. There were things that I could have done myself but with my small knowledge base of pc management, doing so wouldn't have been in my best judgment. Jack was quick, yet thorough. Thanks. 
Knowledgeable:
Communicative:
Efficient:
Friendly:
02/15/2010 | Virus and Spyware Removal
 
Communicative:
Efficient:
Knowledgeable:
Friendly:
02/13/2010 | PC Tuneup
Awesome! 
Efficient:
Knowledgeable:
Communicative:
Friendly:
02/07/2010 | PC Tuneup
Jack is THE MAN!! Thanks Jack! My computer works like new! 
Friendly:
Knowledgeable:
Efficient:
Communicative:
02/04/2010 | All in One Printer
no question, he simply amazing and so patient. I wud hv never in my lifetime been able to accomplish this setup. I am truly impressed and would highly recommend your service to everyone I know. My eternal thanks to all concerned 
Efficient:
Communicative:
Friendly:
Knowledgeable:
02/03/2010 | Virus and Spyware Removal
 
Communicative:
Knowledgeable:
Efficient:
Friendly:
02/03/2010 | All in One Printer
Great personality and very knowlegeable about product. 
Friendly:
Knowledgeable:
Efficient:
Communicative:
02/02/2010 | PC and Software
good job 
Efficient:
Knowledgeable:
Friendly:
Communicative:
02/01/2010 | PC Tuneup
very helpful 
Efficient:
Friendly:
Communicative:
Knowledgeable:
01/30/2010 | PC Tuneup
I am excited about using my computer to see how it runs. For the past 2 weeks I have not even wanted to get on it. Thank You 
Efficient:
Friendly:
Communicative:
Knowledgeable:
01/30/2010 | PC Tuneup
Jack was exceptional, in every aspect of service. Thank you. 
Communicative:
Friendly:
Knowledgeable:
Efficient:
01/30/2010 | Virus and Spyware Removal
Jack was terrific. He is highly skilled, knowledgeable and did a great job of clearing my computer virus. 
Communicative:
Friendly:
Knowledgeable:
Efficient:
01/29/2010 | Printers
 
Knowledgeable:
Friendly:
Efficient:
Communicative:
01/29/2010 | Printers
 
Efficient:
Communicative:
Friendly:
Knowledgeable:
01/28/2010 | PC Tuneup
 
Friendly:
Efficient:
Communicative:
Knowledgeable:
01/28/2010 | Printers
Extremly patient, polite and relentless a relentless problem solver. Great A service 
Communicative:
Efficient:
Friendly:
Knowledgeable:
01/21/2010 | PC Tuneup
Jack is very patient!! He also let me know what he was doing all the time, which was great. 
Efficient:
Friendly:
Knowledgeable:
Communicative:
01/21/2010 | PC Tuneup
this man knows his stuff i say give him a pay increase i highly recemend jack 
Friendly:
Communicative:
Efficient:
Knowledgeable:
01/19/2010 | PC Tuneup
Not only did Jack complete the work included in the package, he was helpful with questions and concerns I had with my computer. 
Friendly:
Communicative:
Knowledgeable:
Efficient:
01/13/2010 | Virus and Spyware Removal
 
Knowledgeable:
Friendly:
Communicative:
Efficient:
01/09/2010 | Computer Security
excellent 
Knowledgeable:
Communicative:
Efficient:
Friendly:
Click for more

Read Other Problems and Solutions

PC Tuneup

May 03, 2010
Performance

Suppression des virus et des logiciels espions

April 25, 2010
Virus and Spyware removal

Email and Printer Help

March 25, 2010
Configure Live Mail, Install printer

ZoneAlarm PC Care - Virus Removal

February 16, 2010
Customer was infected with Internet Security 2010

ZA Virus Removal (PC Care)

February 12, 2010
Customer had some very complicated malware infecting her computer at the kernel level.

Virus and Spyware Removal

February 01, 2010
Customer's computer was infected with a virus. Desktop image was changed, false security alerts were popping up and his browsers were hijacked.

none

January 31, 2010
fantastic

CD-DVD Drive

January 29, 2010
Drive wouldn't function

Virus and Spyware Removal

January 29, 2010
Customer had a virus