Search

1.Choose
a service or an online expert.

2.Connect
to the expert and watch your problem being solved.

3.Done
Relax and rate your experience.

 

Eric Eddy

offline
offline
Certified Expert
Eric Eddy
United States, Texas
Customers Ratings:
View all
956 Cases 
99% 1%
Tell your friends about this expert:
We never sell or release any email addresses entered into our invitation system.
I have 9 years experience in the Technical Support and Computer Repair field. I can help you with your printer, hardware, software, networking, or Windows issues. All of my work is guaranteed. Now Supporting Mac OS X!
Products:
Computer Setup, Computer Repair, Computer Security, Computer Components, Connectivity, Computer Support, DSL, Diagnostics & Repair, Dial up, Email and Internet, Digital Camera, Ethernet Card, External USB device, Fan and cooling kits, Firefox, Firewall, Floppy Disk, Flatbed Scanner, Game Controllers, Game Pad, General Technical Support, Green PC, Hard Drive and Storage, Hardware, Home Audio System, Hotmail, Inkjet Printer, Laptop Support, Lavasoft Ad-Aware, Linux, Laser Printer, MP3 players, Mac OSX, Open Office, Peer-to-Peer networking, Peripherals Install, Power Supply, Printers, Routers, Modem, Hubs and Switches, Spyware, Surge Protector, Virus and Spyware Removal, Wi-Fi networks, Wifi, Windows 2000, Windows 98, Windows ME, Windows VISTA, Windows XP, Yahoo Mail, Wireless Mouse, Wireless Keyboard, Wireless Networking, Wireless 802.11, UPS Backup
Certifications:
A+ Service Technician Certification(CompTIA, 2002)
Show text
Languages:
English
Show text
Services I Support:
Microsoft Windows Support

Microsoft Windows Support

Microsoft Woes? Office, XP or Vista, we can help
Get live support now
Price: $69.99
Internet Security and Protection

Internet Security and Protection

Review and update your PC security plan; recommend additional steps to make your PC safer
Get live support now
Price: $78.99
Internet and Email  - Setup and Advice

Internet and Email - Setup and Advice

Set up your Internet-based email account - any provider, any account!
Get live support now
Price: $39.99
File Recovery Service

File Recovery Service

Need help recovering lost data? A Certified Expert can help you NOW.
Get live support now
Price: $78.99
Wireless Network Help for Comcast

Wireless Network Help for Comcast

Any problem or question related to your wireless network? Let an expert solve them for you. Install, Setup, Troubleshoot
Get live support now
Price: $78.99
Green PC

Green PC

Do you want to reduce your carbon footprint? We can help right now!
We guarantee that you will reduce your carbon footprint and save money on electricity. The best part, you are reducing carbon emissions by having a certified expert help you over the internet vs. having someone drive to your home to do the same thing.
Get live support now
Price: $24.99
Digital Camera Help

Digital Camera Help

Need help with your Digital photos? A Certified Expert can help you NOW.
Get live support now
Price: $41.99
Data Backup Help

Data Backup Help

Need help ensuring your data is backed up? A Certified Expert can help you NOW.
Get live support now
Price: $53.99
Virus and Spyware Removal

Virus and Spyware Removal

Is your PC infected with Spyware and/or a Virus? A Certified Expert can fix your PC now.
Get live support now
Price: $84.99
Printer Help

Printer Help

Experiencing printer issues? Need a new printer installed?
We can help quickly setup and configure your new printer or get your old printer running again
Get live support now
Price: $54.99
PC Tune-Up (Advanced)

PC Tune-Up (Advanced)

Is your PC Slow? A Certified Expert will Speed up your PC NOW.
Get live support now
Price: $71.99
PC Transfer

PC Transfer

Need help copying data and setting from your old PC to a new one? A Certified Expert can help you NOW.
Get live support now
Price: $41.99
Email Account Setup

Email Account Setup

Set up your email account and start sending emails in no time (Outlook, Outlook Express, Eudora, AOL, Yahoo, MSN, Google and any other mail clients).
Get live support now
Price: $65.99
08/27/2010 | General Technical Support
Great job as usual 
Knowledgeable:
Friendly:
Efficient:
Communicative:
08/26/2010 | General Technical Support
ABSOLUTELY!!! KIND....EFFICIENT...SKILLED....JUST WHAT i NEEDED! THANKS ERIC!!!! 
Friendly:
Efficient:
Communicative:
Knowledgeable:
08/09/2010 | Virus and Spyware Removal
Thanks...as always, I can count on you!  Bert Rhine 
Efficient:
Friendly:
Communicative:
Knowledgeable:
08/06/2010 | General Technical Support
 
Knowledgeable:
Efficient:
Friendly:
Communicative:
07/28/2010 | Virus and Spyware Removal
 
Friendly:
Knowledgeable:
Communicative:
Efficient:
07/28/2010 | General Technical Support
 
Knowledgeable:
Friendly:
Communicative:
Efficient:
07/21/2010 | Email and Internet
I was 100% satisfied with the service I received. Thank you so much! 
Friendly:
Communicative:
Efficient:
Knowledgeable:
07/17/2010 | Virus and Spyware Removal
Eric went above and beyond! He was tenacious til the end. I appreciate every effort! THANKS A MILLION. 
Efficient:
Friendly:
Knowledgeable:
Communicative:
07/17/2010 | PC Tuneup
 
Efficient:
Communicative:
Knowledgeable:
Friendly:
07/16/2010 | Email and Internet
THANK YOU ERIC! 
Knowledgeable:
Friendly:
Communicative:
Efficient:
07/16/2010 | Windows 7
it was a pleasure! 
Communicative:
Efficient:
Friendly:
Knowledgeable:
07/16/2010 | All in One Printer
Eric was very knowledgable and very patient with me! 
Communicative:
Efficient:
Knowledgeable:
Friendly:
07/15/2010 | Printers
Faulty printer and/or software. Agent tried several times and several methods to resolve issue, but two components (laptop and printer) are not compatible. Returning printer, per advise of agent and starting from scratch. 
Efficient:
Knowledgeable:
Communicative:
Friendly:
07/15/2010 | Wired Keyboard
 
Friendly:
Communicative:
Efficient:
Knowledgeable:
07/15/2010 | Email and Internet
Eric Eddy was very helpful, courteous, and friendly. Thank you Eric!! 
Efficient:
Communicative:
Knowledgeable:
Friendly:
07/13/2010 | Internet Explorer
 
Friendly:
Knowledgeable:
Efficient:
Communicative:
07/13/2010 | Lavasoft Ad-Aware
I find Eric to very helpful and is quick and efficient  when I have a problem, he is an honest employee and having him on your support team is a BONUS to your company.. I wish all customer reps where as pleasant to deal with as Eric.. 
Knowledgeable:
Friendly:
Efficient:
Communicative:
07/10/2010 | Wireless Networking
 
Knowledgeable:
Efficient:
Communicative:
Friendly:
07/10/2010 | Email and Internet
Terrific help. 
Friendly:
Communicative:
Efficient:
Knowledgeable:
07/09/2010 | iTunes
great job 
Friendly:
Efficient:
Communicative:
Knowledgeable:
07/09/2010 | Virus and Spyware Removal
 
Communicative:
Efficient:
Knowledgeable:
Friendly:
07/09/2010 | Email and Internet
excellent and very easy to follow 
Knowledgeable:
Communicative:
Efficient:
Friendly:
07/05/2010 | PC Tuneup
Eric is amazing.  So helpful. 
Knowledgeable:
Efficient:
Friendly:
Communicative:
07/05/2010 | PC Tuneup
We love Eric! 
Knowledgeable:
Efficient:
Friendly:
Communicative:
07/03/2010 | Virus and Spyware Removal
 
Efficient:
Knowledgeable:
Communicative:
Friendly:
07/01/2010 | General
Eric is highly qualified for this job. He is very patient and has a very soothing voice. You need more like him on the job. 
Knowledgeable:
Efficient:
Communicative:
Friendly:
07/01/2010 | Virus and Spyware Removal
 
Friendly:
Efficient:
Knowledgeable:
Communicative:
06/29/2010 | Email and Internet
 
Friendly:
Efficient:
Communicative:
Knowledgeable:
06/29/2010 | PC Tuneup
Today's experience with the Geek Squad was much much better than yesterday's thanks to Eric's efforts. I appreciated his time and expertise very much! 
Efficient:
Knowledgeable:
Friendly:
Communicative:
06/28/2010 | Virus and Spyware Removal
Eric, was very polite, dedicated to serving us with on problem. Will call him personally again as needed and recommend him to others as well. thank you 
Efficient:
Friendly:
Knowledgeable:
Communicative:
06/26/2010 | Email and Internet
Great session, very helpful 
Friendly:
Knowledgeable:
Communicative:
Efficient:
06/25/2010 | Printers
 
Communicative:
Knowledgeable:
Friendly:
Efficient:
06/24/2010 | Microsoft Outlook
 
Knowledgeable:
Friendly:
Communicative:
Efficient:
06/23/2010 | Email and Internet
Mr Eddy is a excellent agent as a computer expert. He guided me very patiently, with great communicative skills and professionalism. I would have no hesitation to hire him for any technical position and would certainly promote him. 
Efficient:
Knowledgeable:
Communicative:
Friendly:
06/23/2010 | Virus and Spyware Removal
Give this guy a raise, helpful and good at his job. 
Communicative:
Knowledgeable:
Friendly:
Efficient:
06/22/2010 | Email and Internet
 
Efficient:
Knowledgeable:
Friendly:
Communicative:
06/22/2010 | iTunes
you rocked my socks- keep doing what your doin! 
Efficient:
Communicative:
Friendly:
Knowledgeable:
06/22/2010 | Printers
 
Efficient:
Knowledgeable:
Friendly:
Communicative:
06/19/2010 | iTunes
thanks for extra help on printer 
Communicative:
Efficient:
Friendly:
Knowledgeable:
06/19/2010 | Microsoft Office
 
Efficient:
Knowledgeable:
Friendly:
Communicative:
06/18/2010 | Email and Internet
 
Friendly:
Efficient:
Knowledgeable:
Communicative:
06/17/2010 | Email and Internet
 
Efficient:
Knowledgeable:
Communicative:
Friendly:
06/17/2010 | Email and Internet
 
Knowledgeable:
Friendly:
Efficient:
Communicative:
06/10/2010 | Printers
 
Knowledgeable:
Friendly:
Efficient:
Communicative:
06/09/2010 | PC Tuneup
 
Friendly:
Efficient:
Knowledgeable:
Communicative:
06/08/2010 | Scanners
Very, Very, helpful and friendly. Thanks 
Communicative:
Knowledgeable:
Efficient:
Friendly:
06/08/2010 | Software Setup
A great help!!!!!!!!! 
Knowledgeable:
Efficient:
Communicative:
Friendly:
06/05/2010 | Virus and Spyware Removal
very informative and responsive to my needs...would highly recommend Eric to anyone in need. 
Friendly:
Knowledgeable:
Communicative:
Efficient:
06/04/2010 | Software Setup
 
Knowledgeable:
Efficient:
Communicative:
Friendly:
06/03/2010 | Virus and Spyware Removal
 
Knowledgeable:
Efficient:
Friendly:
Communicative:
Click for more

Read Other Problems and Solutions

Ad-Aware won't Remove Cyber Security pop-up

Customer had Cyber Security rogue antivirus program that Ad-Aware couldn't remove

Ad-Aware Pro cannot remove viruses

Customer had pre-existing virus problems before she purchased and installed Ad-Aware Pro.

Internet Explorer Add-On Issues

Customer installed add-ons in Internet Explorer that were causing error messages; Also, sites that she originally set to remember her wouldn't remember her anymore.

Install Programs and Printer

Customer had several programs needing to be installed/removed, and had an HP P1006 printer having issues.

BSOD after installing UVerse

Customer had Uverse from AT&T installed, and it started giving him blue screens

Unable to connect to DVR Server

Customer was unable to connect to his DVR server to view his IP cameras

Alpha Antivirus Infection

Customer presented with the Alpha Antivirus Rogue Hijack

Ad-Aware Blocking Attachments

Ad-Aware scanner fails during opening attachments

Rootkit and Vundo infection

Customer presented with a severe infection that would not be removed by his installed antivirus programs

Repair Installation - Windows XP

After a recent virus removal service, customer's system is unstable and crashes. After trying to reinstall the offending programs, the problem persists