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Eric Eddy

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Certified Expert
Eric Eddy
United States, Texas
$25.00/express session
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Customers Ratings:
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763 Cases 
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I have 8 years experience in the Technical Support and Computer Repair field. I can help you with your printer, hardware, software, networking, or Windows issues. All of my work is guaranteed.
Products:
Computer Setup, Computer Repair, Computer Security, Computer Components, Connectivity, Computer Support, DSL, Diagnostics & Repair, Dial up, Email and Internet, Digital Camera, Ethernet Card, External USB device, Fan and cooling kits, Firefox, Firewall, Floppy Disk, Flatbed Scanner, Game Controllers, Game Pad, General Technical Support, Green PC, Hard Drive and Storage, Hardware, Home Audio System, Hotmail, Inkjet Printer, Laptop Support, Lavasoft Ad-Aware, Linux, Laser Printer, MP3 players, Mac OSX, Open Office, Peer-to-Peer networking, Peripherals Install, Power Supply, Printers, Routers, Modem, Hubs and Switches, Spyware, Surge Protector, Virus and Spyware Removal, Wi-Fi networks, Wifi, Windows 2000, Windows 98, Windows ME, Windows VISTA, Windows XP, Yahoo Mail, Wireless Mouse, Wireless Keyboard, Wireless Networking, Wireless 802.11, UPS Backup
Certifications:
A+ Service Technician Certification(CompTIA, 2002)
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Languages:
English
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Services I Support:
Wireless Network Help

Wireless Network Help

Any problem or question related to your wireless network? Let an expert solve them for you. Install, Setup, Troubleshoot
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Price: $78.99
PC Tune Up

PC Tune Up

Is your PC slow or not running properly? A Certified Expert can fix your PC now with powerful tune-up service!
Get live support now
Price: $39.99
PC Tune-Up (Basic)

PC Tune-Up (Basic)

Slow PC? Mysterious errors? A certified Expert can boost your PC performance now!
Get live support now
Price: $33.99
Green PC

Green PC

Do you want to reduce your carbon footprint? We can help right now!
We guarantee that you will reduce your carbon footprint and save money on electricity. The best part, you are reducing carbon emissions by having a certified expert help you over the internet vs. having someone drive to your home to do the same thing.
Get live support now
Price: $24.99
Virus and Spyware Removal

Virus and Spyware Removal

Is your PC infected with Spyware and/or a Virus? A Certified Expert can fix your PC now.
Get live support now
Price: $84.99
Data Backup

Data Backup

Is the data on your PC secure? Need help with a backup? A Certified Expert can help you now.
Get live support now
Price: $49.99
Microsoft Office Help

Microsoft Office Help

Having trouble with Microsoft Office? Our experts will help you with troubleshooting or training on Office. Whether you need to save time with Excel pivot tables or keep in touch with your customers using Word’s mail merge function, our expert can help.
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Price: $49.99
Ad-Aware Help

Ad-Aware Help

Need help removing viruses or spyware from your PC? A Certified Expert can help you NOW!
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Price: $24.99
Data Backup Help

Data Backup Help

Need help ensuring your data is backed up? A Certified Expert can help you NOW.
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Price: $53.99
Printer Help

Printer Help

Experiencing printer issues? Need a new printer installed?
We can help quickly setup and configure your new printer or get your old printer running again
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Price: $54.99
Peripheral Devices Support

Peripheral Devices Support

Need help setting up your printer, handheld or other device? Our Certified Expert can help you now!
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Price: $49.99
PC Tune-Up (Advanced)

PC Tune-Up (Advanced)

Is your PC Slow? A Certified Expert will Speed up your PC NOW.
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Price: $71.99
PC Transfer

PC Transfer

Need help copying data and setting from your old PC to a new one? A Certified Expert can help you NOW.
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Price: $41.99
Spybot - Search & Destroy Support

Spybot - Search & Destroy Support

Need Spybot Support for one home PC?
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Price: $49.99
Microsoft Windows Support

Microsoft Windows Support

Microsoft Woes? Office, XP or Vista, we can help
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Price: $69.99
Internet Security and Protection

Internet Security and Protection

Review and update your PC security plan; recommend additional steps to make your PC safer
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Price: $78.99
Internet and Email  - Setup and Advice

Internet and Email - Setup and Advice

Set up your Internet-based email account - any provider, any account!
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Price: $39.99
File Recovery Service

File Recovery Service

Need help recovering lost data? A Certified Expert can help you NOW.
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Price: $78.99
Green PC

Green PC

Do you want to reduce your carbon footprint? We can help you get started now. We guarantee that you will reduce your carbon footprint and save money on electricity. You’ll also help reduce carbon emissions by having a Certified Expert help you over the internet vs. having someone drive to your home to do the same thing.
Get live support now
Price: $24.99
Email Account Setup

Email Account Setup

Set up your email account and start sending emails in no time (Outlook, Outlook Express, Eudora, AOL, Yahoo, MSN, Google and any other mail clients).
Get live support now
Price: $65.99
Virus and Spyware Removal

Virus and Spyware Removal

Is your PC infected with a virus or spyware? A Certified Expert can help fix your PC now. Our technical expert will help remove malicious software from your PC and help you install and configure security software to make your PC safer.
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Price: $99.99
03/13/2010 | Microsoft Outlook
Eric did a great job! 
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03/12/2010 | Internet Support
Eddy was very patient with me. I was in the middle of running the business and had kids around and he was patient and polite. 
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03/11/2010 | PC Tuneup
 
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03/11/2010 | PC Tuneup
 
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03/10/2010 | Virus and Spyware Removal
Because of Eric's friendly and competant service, I plan to recommend Geek Squad to friends with computer problems. 
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03/07/2010 | Virus and Spyware Removal
As long as Eric is working for you. I will always bypass the phone lines and go straight to him. This is the best tech. I have ever worked with since I started calling you all. Eric is now my personal tech, I won't allow anyone else to touch my computer. 
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03/07/2010 | Virus - Spyware
 
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03/06/2010 | Virus and Spyware Removal
 
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03/06/2010 | General Technical Support
 
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03/06/2010 | Sound Card
Really brilliant guy who is incredibly helpful.  We will call on him again. 
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03/05/2010 | Check Point ZoneAlarm
 
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03/05/2010 | General Technical Support
Great as always! 
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02/22/2010 | Email and Internet
 
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02/21/2010 | Printers
Even though he couldnl't fix the problem, he was knowledgeable, courteous and conscientious. 
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02/21/2010 | Virus and Spyware Removal
Eric was friendly and offered good suggestions and answered my questions. 
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02/20/2010 | Virus and Spyware Removal
 
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02/16/2010 | Email and Internet
Made all the difference in getting my small business back and on it's feet! Thank you, Eric. 
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02/15/2010 | General
Extremely knowledgeable, professional, friendly and good. It was a complicated problem and he handled it with dedication. All customer service should be half as good as his and this would be a better world. From a greatful customer - good luck, Dave A 
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02/14/2010 | Printers
 
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02/14/2010 | Virus and Spyware Removal
Very Friendly, Very Patient, Outstanding to Deal With. 
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02/13/2010 | Printers
So glad I'm finally working properly. 
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02/12/2010 | Windows 7
Despite my system's complicated situation, Eric always knew exactly the next step to take in each case. Without a doubt the best IT support I have ever had!!! 
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02/09/2010 | Network Security
Excellent as always! 
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02/09/2010 | Lavasoft Ad-Aware
Eric was the best support person with whom I have EVER worked, and I am in a business where I am around a number of information service technicians! He is outstanding!! 
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02/08/2010 | Virus and Spyware Removal
 
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02/08/2010 | PC Tuneup
 
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02/05/2010 | Email and Internet
easy to work with seemed and was patient-- 
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02/05/2010 | PC Tuneup
Eric was great. Easy to understand and very helpful. I will tell others how easy and simple this process has been. 
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02/04/2010 | Microsoft Office
He was great extremely patient and tried every avenue to fix my problem. he never seemed frustrated nor did he get short with me! He was kind and understanding to my lack of computer knowledge and walked me through everything with ease. 
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02/03/2010 | PC Tuneup
 
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01/26/2010 | Printers
 
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01/26/2010 | Printers
 
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01/23/2010 | Virus and Spyware Removal
A top-class professional service, many thanks 
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01/23/2010 | PC Tuneup
very good and quick 
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01/21/2010 | Virus and Spyware Removal
Excellent help! 
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01/21/2010 | Printers
We ran into some problems on my end of the system, Eric was patient and went above and beyond to resolve my remote connection issues that would allow him to set up my printer. Great job Eric! 
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01/20/2010 | General Technical Support
Great job as always! 
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01/19/2010 | Printers
 
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01/17/2010 | Printers
 
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01/17/2010 | Wireless Networking
ERICK WAS GREAT. I WAS VERY IMPRESSED AND FELT LIKE I WAS IN GREAT HANDS. 
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01/16/2010 | Virus and Spyware Removal
Very knowledgeable, thorough and helpful. 
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01/14/2010 | Printers
absolutely!!! highly recommed 
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01/12/2010 | Virus and Spyware Removal
 
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01/11/2010 | General
It was a pleasure. Eric was patient and easy to understand. Much better experience than I had anticipated. 
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01/11/2010 | General Technical Support
Once again Eric did an absolutely fantastic job in helping me migrate to Windows 7, set up a backup system and integrate everything into my network. Thanks again Eric! 
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01/10/2010 | Virus and Spyware Removal
 
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01/10/2010 | Printers
I struggled for 2 days on this printing issue. He hit right to the root cause and solved the issue in 5 minutes. Thanks Eric! 
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01/10/2010 | PC Tuneup
simply the best!!! Thank you Eric. 
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01/09/2010 | Virus and Spyware Removal
Very helpful and patient and nice to work with. Thanks Eric 
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Click for more

Read Other Problems and Solutions

Ad-Aware won't Remove Cyber Security pop-up

Customer had Cyber Security rogue antivirus program that Ad-Aware couldn't remove

Ad-Aware Pro cannot remove viruses

Customer had pre-existing virus problems before she purchased and installed Ad-Aware Pro.

Internet Explorer Add-On Issues

Customer installed add-ons in Internet Explorer that were causing error messages; Also, sites that she originally set to remember her wouldn't remember her anymore.

Install Programs and Printer

Customer had several programs needing to be installed/removed, and had an HP P1006 printer having issues.

BSOD after installing UVerse

Customer had Uverse from AT&T installed, and it started giving him blue screens

Unable to connect to DVR Server

Customer was unable to connect to his DVR server to view his IP cameras

Alpha Antivirus Infection

Customer presented with the Alpha Antivirus Rogue Hijack

Ad-Aware Blocking Attachments

Ad-Aware scanner fails during opening attachments

Rootkit and Vundo infection

Customer presented with a severe infection that would not be removed by his installed antivirus programs

Repair Installation - Windows XP

After a recent virus removal service, customer's system is unstable and crashes. After trying to reinstall the offending programs, the problem persists