Search

1.Choose
a service or an online expert.

2.Connect
to the expert and watch your problem being solved.

3.Done
Relax and rate your experience.

 

Chris

offline
offline
Certified Expert
Chris
United States, Pennsylvania
Customers Ratings:
View all
747 Cases 
100% 0%
Tell your friends about this expert:
We never sell or release any email addresses entered into our invitation system.
I've worked in the computer industry for several years, during which I had the highest approval ratings in our company. Viruses/Networking/Software/Printers/Devices... Just ask... There's nothing to lose!
Products:
.NET, Adobe PhotoShop, Audio Editing Software, Browsers, Broadband Connectivity, Broadband Internet Support, CPU, Programming, Windows VISTA, Windows XP
Certifications:
Training Certification(NeoImaginative Worldwide, 2007)
Show text
Languages:
English, Spanish
Show text
Services I Support:
Microsoft Windows Support

Microsoft Windows Support

Microsoft Woes? Office, XP or Vista, we can help
Get live support now
Price: $69.99
Internet Security and Protection

Internet Security and Protection

Review and update your PC security plan; recommend additional steps to make your PC safer
Get live support now
Price: $78.99
Internet and Email  - Setup and Advice

Internet and Email - Setup and Advice

Set up your Internet-based email account - any provider, any account!
Get live support now
Price: $39.99
File Recovery Service

File Recovery Service

Need help recovering lost data? A Certified Expert can help you NOW.
Get live support now
Price: $78.99
Wireless Network Help for Comcast

Wireless Network Help for Comcast

Any problem or question related to your wireless network? Let an expert solve them for you. Install, Setup, Troubleshoot
Get live support now
Price: $78.99
iPod, Zune and MP3 Help

iPod, Zune and MP3 Help

Need help with your iPod, Zune, or MP3 player? A Certified Expert can help you now.
Get live support now
Price: $41.99
Green PC

Green PC

Do you want to reduce your carbon footprint? We can help right now!
We guarantee that you will reduce your carbon footprint and save money on electricity. The best part, you are reducing carbon emissions by having a certified expert help you over the internet vs. having someone drive to your home to do the same thing.
Get live support now
Price: $24.99
Digital Camera Help

Digital Camera Help

Need help with your Digital photos? A Certified Expert can help you NOW.
Get live support now
Price: $41.99
Data Backup Help

Data Backup Help

Need help ensuring your data is backed up? A Certified Expert can help you NOW.
Get live support now
Price: $53.99
Virus and Spyware Removal

Virus and Spyware Removal

Is your PC infected with Spyware and/or a Virus? A Certified Expert can fix your PC now.
Get live support now
Price: $84.99
Printer Help

Printer Help

Experiencing printer issues? Need a new printer installed?
We can help quickly setup and configure your new printer or get your old printer running again
Get live support now
Price: $54.99
PC Tune-Up (Advanced)

PC Tune-Up (Advanced)

Is your PC Slow? A Certified Expert will Speed up your PC NOW.
Get live support now
Price: $71.99
PC Transfer

PC Transfer

Need help copying data and setting from your old PC to a new one? A Certified Expert can help you NOW.
Get live support now
Price: $41.99
Email Account Setup

Email Account Setup

Set up your email account and start sending emails in no time (Outlook, Outlook Express, Eudora, AOL, Yahoo, MSN, Google and any other mail clients).
Get live support now
Price: $65.99
Photo and Video Software Help

Photo and Video Software Help

Need help with your Digital photos? A Certified Expert can help you NOW.
Get live support now
Price: $41.99
iPhone Setup and Synchronizations with your PC

iPhone Setup and Synchronizations with your PC

We'll set up and synchronizing PC with your iPhone. Let an expert help you now.
Get live support now
Price: $41.99
09/01/2010 | All in One Printer
However, you installed a firewall/virus software and didn't tell me I had to shut it off to install my printer. The call a geek person was clueless (as was the chat room geek) and never suggested this. So I had to pay $45 so Chris could fix it. 
Efficient:
Knowledgeable:
Communicative:
Friendly:
08/30/2010 | All in One Printer
Thank goodness for agents like Chris. He was wonderful and my printer is now up and running. 
Efficient:
Friendly:
Communicative:
Knowledgeable:
08/30/2010 | General Technical Support
 
Efficient:
Friendly:
Knowledgeable:
Communicative:
08/29/2010 | All in One Printer
My printer did not stop "weeks ago", it stopped minutes ago and Chris said I would be refunded my payment. I don't see any note of that. 
Communicative:
Knowledgeable:
Friendly:
Efficient:
08/20/2010 | General
very quick and efficient, got right in and took care of the problem. thank you chris! 
Communicative:
Friendly:
Knowledgeable:
Efficient:
08/20/2010 | Microsoft Office
 
Knowledgeable:
Efficient:
Friendly:
Communicative:
08/14/2010 | General
This is a great way to have a problem solved. I would use this service again. Thank you. 
Communicative:
Friendly:
Knowledgeable:
Efficient:
08/14/2010 | PC Tuneup
Very nice and enjoyable to work with. 
Communicative:
Efficient:
Knowledgeable:
Friendly:
06/08/2010 | PC Tuneup
 
Efficient:
Communicative:
Knowledgeable:
Friendly:
06/02/2010 | General Technical Support
Help was outstanding and friendly :) 
Knowledgeable:
Friendly:
Efficient:
Communicative:
05/30/2010 | Video
Chris did an outstanding job. Has my problem solved within 10 minutes. Thanks so much. 
Knowledgeable:
Efficient:
Friendly:
Communicative:
05/30/2010 | General Technical Support
 
Knowledgeable:
Friendly:
Communicative:
Efficient:
05/29/2010 | General Technical Support
people who are only 27 dont like 2 be called SIR 
Friendly:
Knowledgeable:
Efficient:
Communicative:
05/29/2010 | General Technical Support
Very Helpful 
Knowledgeable:
Communicative:
Efficient:
Friendly:
05/28/2010 | Inkjet Printer
Chris was great - my first experience using Ask an Agent, and it was very positive. He's very fast, knowledgeable, and patient. 
Communicative:
Knowledgeable:
Efficient:
Friendly:
05/28/2010 | Printers
 
Communicative:
Efficient:
Knowledgeable:
Friendly:
05/28/2010 | Wired Keyboard
I was highly impressed with Chris as he made the effort to understand exactly the nature of my problem and was able to find a solution after the usual paths of resolution were non-starters. Good job! 
Knowledgeable:
Efficient:
Communicative:
Friendly:
05/25/2010 | Windows
 
Friendly:
Efficient:
Knowledgeable:
Communicative:
05/25/2010 | General Technical Support
Fantastic service from Chris!! I'm impressed Geek Squad!! Thanks 
Efficient:
Friendly:
Communicative:
Knowledgeable:
05/24/2010 | General Technical Support
Agent was very quick to solve my problem . If I have anymore questions i will go to chris . thanks for all the help.. 
Knowledgeable:
Efficient:
Communicative:
Friendly:
05/21/2010 | Multimedia Networking
great service very happy 
Friendly:
Knowledgeable:
Efficient:
Communicative:
05/17/2010 | Malware
Chris was fantastic! I wouldn't hesitate to highly recommend him and the Geek Squad to anyone in trouble, as I was. He completely solved my problem. Too bad you only go to a 5 rating. 
Friendly:
Knowledgeable:
Communicative:
Efficient:
05/16/2010 | Virus and Spyware Removal
Chris, is a great example to professionalism. He was patient with my lack of knowledge with computers, and removed any fears I had to ask for help. He left no stone unturned, and I will go out and tell others about my experience with AVG. 
Knowledgeable:
Efficient:
Communicative:
Friendly:
05/15/2010 | Microsoft Office
Thanks 
Friendly:
Knowledgeable:
Efficient:
Communicative:
05/11/2010 | Check Point ZoneAlarm
 
Knowledgeable:
Communicative:
Efficient:
Friendly:
05/10/2010 | Virus and Spyware Removal
Chris was AMAZING...it didn't matter what it took or how long it took, he was there to help...what an asset to Geek Squad...I wish EVERy agent was like him...wonderful, wonderful, wonderful!!!! He is my hero! 
Communicative:
Knowledgeable:
Efficient:
Friendly:
05/10/2010 | Lavasoft Ad-Aware
Chris provided me with outstanding support. He was the best of have delt with. Truly an excellent session. Chris understands customer service. 
Communicative:
Efficient:
Friendly:
Knowledgeable:
05/08/2010 | CD Player and Recorder
Chris was very very quick to answer and helped me alot.. 
Friendly:
Communicative:
Efficient:
Knowledgeable:
05/06/2010 | PC and Software
Did an excellent job with a very difficult task. Was patient and did not get frustrated. Highly recommend his services. 
Efficient:
Communicative:
Knowledgeable:
Friendly:
05/04/2010 | PC Tuneup
I had to talk to him, and it took a few minutes for your phone people to connect things.  But he did a great job ! 
Efficient:
Knowledgeable:
Communicative:
Friendly:
05/04/2010 | Wired Mouse
Very friendly and respectable! I hope all the agents i encounter are just like Chris! 
Communicative:
Friendly:
Efficient:
Knowledgeable:
05/03/2010 | Microsoft Outlook
He's the best. Give him a raise! 
Efficient:
Communicative:
Friendly:
Knowledgeable:
04/23/2010 | General Technical Support
 
Knowledgeable:
Communicative:
Friendly:
Efficient:
04/18/2010 | Virus and Spyware Removal
5 star expert 
Friendly:
Knowledgeable:
Communicative:
Efficient:
04/16/2010 | Virus and Spyware Removal
 
Knowledgeable:
Communicative:
Friendly:
Efficient:
04/13/2010 | General
 
Knowledgeable:
Communicative:
Friendly:
Efficient:
04/13/2010 | Printers
 
Friendly:
Communicative:
Knowledgeable:
Efficient:
04/10/2010 | Virus and Spyware Removal
 
Friendly:
Efficient:
Communicative:
Knowledgeable:
04/07/2010 | General Technical Support
VERY knowledgeable and extremely helpful. HIGHLY recommend Chris for ANY technical issues. Extremely honest and efficient!!!! 
Friendly:
Efficient:
Communicative:
Knowledgeable:
04/05/2010 | All in One Printer
Thanks for getting thru this. 
Communicative:
Efficient:
Friendly:
Knowledgeable:
03/31/2010 | PC Tuneup
 
Communicative:
Friendly:
Knowledgeable:
Efficient:
03/15/2010 | PC Tuneup
This was the best service ever! I couldnt take my eyes off it, extremely impressed! Will recomment all my friends do this. Thankyou Chris! 
Communicative:
Friendly:
Knowledgeable:
Efficient:
03/13/2010 | Malware
 
Knowledgeable:
Efficient:
Communicative:
Friendly:
03/06/2010 | Virus and Spyware Removal
Thank you for the help! 
Efficient:
Knowledgeable:
Friendly:
Communicative:
03/03/2010 | PC Tuneup
 
Efficient:
Friendly:
Knowledgeable:
Communicative:
02/26/2010 | PC Tuneup
He was very helpful and eased my frustration considerably. Thanks, Chris 
Efficient:
Friendly:
Knowledgeable:
Communicative:
02/12/2010 | PC Tuneup
Chris was very helpful and knowledgeable. I appreciate his help and GREAT customer service what a rare thing tese days. I would reccommend Chris to anyone and I would ask for him personally. Thank you Lisa Golden-Gee 
Communicative:
Efficient:
Friendly:
Knowledgeable:
02/04/2010 | PC Tuneup
Chris was great! His efforts would of been worth 2x's the price. :) 
Efficient:
Communicative:
Friendly:
Knowledgeable:
01/28/2010 | Virus and Spyware Removal
 
Friendly:
Efficient:
Communicative:
Knowledgeable:
01/28/2010 | Printers
very determined to resolve the problem 
Efficient:
Friendly:
Communicative:
Knowledgeable:
Click for more

Read Other Problems and Solutions

Ad-Aware Scan Closes

Ad-Aware Scan closes

Virus and Spyware Removal

Antivirus System Pro is a rogue anti-spyware that uses false scan results, fake security alerts, and Internet Explorer hijacking in order to have you purchase this program. It is because of these actions that we classify Antivirus System Pro as a rogue anti-spyware program. When installed, Antivirus System pro will be configured to start automatically when you log into Windows. Once running it will scan your computer and display numerous infections that do not actually exist. Furthermore, it will state it will not remove these infections unless you first purchase the program. This method of stating there are infections, but not removing it until you purchase it, is just another tactic to have you purchase the software. Remove Antivirus System Pro (Uninstall Guide)Posted by Grinler on June 5, 2009 @ 08:54 AM · Views: 519,099 Add to Favorites! Print Guide! What this programs does: Antivirus System Pro is a rogue anti-spyware that uses false scan results, fake security alerts, and Internet Explorer hijacking in order to have you purchase this program. It is because of these actions that we classify Antivirus System Pro as a rogue anti-spyware program. When installed, Antivirus System pro will be configured to start automatically when you log into Windows. Once running it will scan your computer and display numerous infections that do not actually exist. Furthermore, it will state it will not remove these infections unless you first purchase the program. This method of stating there are infections, but not removing it until you purchase it, is just another tactic to have you purchase the software. Antivirus System Pro screen shot For more screen shots of this infection click on the image above. There are a total of 6 images you can view. While running, you will also be constantly barraged with fake security alerts stating that your computer is under attack or that you have viruses on your computer. For example, one alert is labeled Infiltration Alert and it states that your computer is being attacked by an Internet Virus. Another alert prompts you to scan your computer and when you click on it, will automatically launch Antivirus System Pro and then prompt you to purchase it. The text of this alert is: Windows Security alert Windows reports that computer is infected. Antivirus software helps to protect your computer against viruses and other security threats. Click here for the scan you computer. Your system might be at risk now. Last, but not least, Antivirus System Pro will install a Internet Explorer Browser Helper Object that will hijack Internet Explorer so that when you are browsing web sites, instead of going to the page you want, you will be shown a warning message. This warning message will state that the site you are going to is harmful to your computer and that you should purchase Antivirus System Pro to protect yourself. As you can see, this program utilizes many tactics to make you think you are infected and thus tricking you into purchase the program. Please do not purchase this program as it will not protect your computer in any way. Instead, use the guide below to remove this infection and any related malware for free.

Antivirus System Pro

Virus on machine Flash Player not working

Virus and Spyware Removal

Customer thought he had a virus

General

Testing Java settings

ParetoLogic Popups

Reopen session from before to correct issue with ParetoLogic Popups from PC Tuneup

Printers

Printer communication

Virus and Spyware Removal

Virus and Spyware on syste

General Technical Support

Finally resolved issue