Bill L

Agent Bill L was great. It took me only 2 1/2 hrs. & 4 different person before Bill L. Some of agent did not even come back to me & I was on Cell phone calling back because I did not want to get disconnected. You should try to improve your service. 

Excellent service; very patient respresentative. I think all of your personnel have been most accommodating! Thank you 

Thanks for the help have a great day 

Very Very Good Expertise,  so much help!!! 

thanx 

He always does an awesome job!!!!!!!!! 

Excellent job Bill - thank you 

Excellent service! 

great guy to work with. I will definately reccommend this agent to my friends or any one else looking for computer or techi needs. 

Thanks Bill, I couldn't have done what you did in this short amount of time. I believe this setup will work well for us. Gary 

did an excellent job great attitude and very knowledgable--look forward to working with him again and will recommend to my friends and family 

Great rep! 

Great help 

Hightly recommend this agent.  Very friendly, patient, and efficient. The most competent Geek Squad support person that I've encountered. (and there have been many :) 

Bill was extremely helpful. He explained things as he was going through the "ordeal" I was having of getting my laptop connected to our home printer. He stayed constantly optimistic and was very informative. He has to be the most valued employee. 

Great experience, will do it again! 

Bill was great. He listened to what my issues were, and went about resolving them in a friendly, efficient way. He made sure I was happy with the resolution of the first problem before we went on to the next one. Very satisfied. 

Bill was very helpful... unfortunately my computer is going to computer heaven. Hard drive is failing. 

After McAfee couldn't solve my virus issue, the Geek sqaud took care of it right away. Refreshing to be able to speak to someone immediately and not have to transverse language barriers. 

Very knowledgable and patient. 

Thanks so much, greatly helped. 

Thank you! 

bill is very knowledgable & helpful & knows what he's doing. 

Great Job, very professional and explained each step along the way.  Bill L. hopefully is now my personal computer consultant!!! 

also extremely patient with those of us who are computer-challenged! 

i really enjoyed him working with my problem to be solved..... definitely recommend him 

Bill L was extremely helpful, and solved my problem pleasantly, efficiently, and as quickly as was possible. He was a pleasure to work with. 

Bill is a great communicator and especially tolerable with people that don't know that much about computers. 

Very patient and knowledgeable.