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About Us
About Us
What is SupportSpace?
Any time you have a technical issue that you would like help solving, is the time to use SupportSpace. If you need friendly, professional and efficient service, then SupportSpace is the place for you. Whether you need help selecting software, if you have installation issues, need to remove viruses or even help on how to choose the right computer for you, then we have the experts on hand to help 24/7.

SupportSpace gives users instant access to the Web's most robust network of independent, certified tech support experts capable of handling virtually any tech support-related need.
How It Works?
Make sure you select an expert who matches your specific needs like expertise, price, user rating, number of cases and availability; these are available if you click the expert's name to view his profile.
Note that if you selected an expert who cannot resolve your case, he will be able to forward you to another expert who can.
Who Are Our Experts?
We invite all qualified tech support professionals to join the SupportSpace expert community. All experts who appear on our site go through a certification process that ensures they will be highly knowledgeable and trustworthy - and fully capable of serving our customers.
Our experts undergo a rigorous certification process, consisting of a several qualification steps, designed to confirm their tech knowledge, professionalism, and customer service ability.
The SupportSpace certification process consists of a few stages. Each stage is designed to ensure that the expert has the necessary skills to provide professional and friendly service.
Our certification process consists of:
  • Detailed profile - providing accurate details about the expert's personal and professional skills.
  • Background verification - This is stage is performed by a well known US-based company and is designed to verify the expert details and other personal details.
  • Serviceability test - a questionnaire designed to check the experts' service skills.
  • Phone interview - Personal phone interview conducted with each of the experts to check their communication skills and some technical knowledge.
  • Training - Each expert undergoes a one-on-one over the phone training on using SupportSpace platform and tools.
The certification process is currently sponsored by SupportSpace.